Borgman Ford Mazda

(3.7) 3 Reviews

3150 28th St Sw, Grandville, MI 49418

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-3 of 3 reviews
1.0 out of 5.0

Internet Sales Manager is TERRIBLE

by from Grand Rapids, MI |

Matt Cameron, Borgman's Internet Sales Manager, is the worst salesperson I've ever had the displeasure of dealing with. I wasted two weeks trying to negotiate the price of a vehicle and get him to commit to the details in writing. When I got to Borgman's dealership, he tried to raise the price we agreed upon. When I challenged him, he made excuses. After a few minutes, it was obvious he hadn't read my emails and had no intention of honoring the price he quoted in writing. I expressed disinterest in continuing the transaction and he resorted to bully tactics. He actually yelled at me. I walked out. I've never seen a salesperson act as unprofessional and immature as Matt Cameron. Needless to say, I will NEVER even consider buying a vehicle from Borgman again.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buying used cars

by from Grand Rapids, MI |

Excellent place to do business. Very friendly and knowledgeable staff. Very helpful in finding a vehicle with specific options.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My expierence over time has ben excellent

by from Byron Center |

SERVICE AND FRIENDLY AND REASONBLE PRICES WHEN THAT IS WERE YOU LOOKING FOR GO TO DEALER BORGMAN FORD AND MAZDA AUTOMOBILE EXCELENT.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)