Graff Chevrolet Durand

Graff Chevrolet Durand

9009 Lansing Rd, Durand, MI 48429

New 866-983-8793
Used 866-983-8791
Service 866-983-8794

At Graff Durand, we make it simple!

Average Ratings

4.9 out of 5.0
137 out of 138 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 138 reviews

Featured Review

5.0 out of 5.0

Great staff !!!

by from Durand, Michigan |

Jeff sims and Jeff in financial services were both very professional and I am very pleased with the service I recived . I will be back in 5 years for another new truck. Your service and professionalism have just gained a lifetime customer. Thank you guys !!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Customer

by from Flint, Michigan |

They picked up my car, repaired the damages and returned it. Everything was repaired. My keys were the only thing that were not reprogrammed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Durand, mi |

I needed an oil change for my car I purchased a few months ago; the service was very speedy, which I appreciate.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Upset with dealers

by from Clinton Twp, MI |

I purchased a used 2008 cobalt and a used 2015 Malibu in the last few weeks with cash. The sales rep was very nice. My new Malibu has air conditioning issues already. The cobalt is already showing some mechanical issues and the air conditioning doesn't work in this car now either. I would rather have had the staff be honest with me and tell me the cars issues up front. I would have paid more for better running automobiles. Their is nothing worse than buying cars and finding out they have to be fixed two weeks off the lot

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service.

by from Durand, Mi. |

Needed oil change, pulled in and both bays were full, while waiting, two other people pulled in, the bay I was not behind opened, seeing I was the first one there, the workers had one guy back up and let me pull in first, very happy about this action by the employee.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Free oil and filter change with home pickup

by from Durand, MI |

Graff offers free oil changes for 24 months with new car purchase including free home pickup and return. FANTASTIC PROGRAM! But, I was disappointed that they didn't run my car through their car wash, after specifically asking the driver that picked up the car to do so. He seemed surprised by my request and said he would ask, but that they were "pretty busy." As a salesman for Saturn in the late 90's, I routinely ran 2 or more cars through our wash daily, and was NEVER "too busy."

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great servce

by from durand,mi |

hardly had to wait for my oil change. people were very friendly. would recommend to a friend. no appointment necessary.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Expect the best and get it

by from Durand, Mi |

I've been a Graff customer for years. I expect the best and Graff comes through with excellent service. I wouldn't go any where else.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Friendly people

by from Durand Mich |

Like the quick service and tell me what was going on with my car. People was friendly and smiled .

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Durand |

Service Department has always been Good I will continue to use your service department in the future, I will also recommend you to others. Thanks Ron

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service at Graff Durand!

by from Durand,Mi. |

I always receive excellent service at Graff Chevrolet of Durand!!! the staff is always kind and upbeat, and take great care of their customers.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 138 reviews)