Graff Chevrolet

9009 E Lansing Rd, Durand, MI 48429

Average Ratings

5.0 out of 5.0
64 out of 64 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 64 reviews
5.0 out of 5.0

Great service

by from Swartz Creek, Michigan |

Everyone was very courteous and very prompt. The problem was taken care of and my car returned to me. Thanks to everyone. Sue Diem

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

In and out in a hurry

by from Durand, Mi |

Unfortunately my visit was due to a recall on my Traverse. However, I was notified promptly upon receipt of recall parts and I was in and out in a reasonable time.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Go See Kayle Wilson In Service At Graff Durand !

by from Matt L. Gaines, Michigan |

Kayle Wilson in Service took very good care of our vehicle. From ordering the part, to having it installed in a timely fashion and better yet- at the end of the day he was even nice enough to wash it for us! Kayle is a true asset to the Graff Service Team! Thank You Again Kayle!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Experience!

by from Durand, MI |

Chris DiCosola is awesome. He really went above and beyond to help me out and get me into a car I love.

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Super Service!

by from Durand, Mi |

Skylar was great. My car was taken care of quickly! All the staff at Graff's go above & beyond to help the customer. Its nice to be taken care of in a world where customer service is fading out!

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service experience.

by from Flushing, Mi. |

Work was completed on time and for the quoted price. Everything seems fine with the vehicle. No complaints at all. Pleasant atmosphere and people in the write-up area.

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Customer Service
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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly and Helpful

by from Durand, MI |

Very pleasant experience. Everyone was friendly and very helpful. Greg Finiteri was terrific in helping me find just the right car.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very happy customer

by from Owosso, MI |

The salesman (Jeff Simms) at the Durand lot helped me find just the right vehicle and showed me around the place (bodyshop, oil change etc) I left there with a feeling that my business was truly appreciated and that I was a VIP. I will never buy a vehicle from any other car dealer, and will most certainly send friends and family.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very good service and attentionto my problem.

by from Lennon, Mi |

Was very happy with the work that was done on my car and the attention given to me by the Service Dept.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fantastic service and wonderful employees

by from Durand MI |

My daughter spun out on ice and went in the ditch. We had the car checked out to make sure nothing was damaged. You did a fantastic job making us feel the car was safe. Thank you

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 64 reviews)