Northtown Chrysler Jeep Dodge RAM

2020 Niagara Falls Blvd, Tonawanda, NY 14150

Used 888-707-4834

Average Ratings

4.8 out of 5.0
84 out of 88 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 88 reviews
4.0 out of 5.0

Jason at the service desks was helpful

by from WILLIAMSVILLE NY |

Jason at the service desks was helpful and accommodated our needs. He made the process easy for us

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very Pleasant and pretty fast

by from CORFU NY |

Very Pleasant and pretty fast for what was done (Inspection, Oil Change, Recall & check out a potential problem). Service did do the wrong oil change - Conventional instead of Synthetic, but the service manager did make it right. I will just be back sooner for my next oil change.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service was performed quickly

by from HAMBURG NY |

Service was performed quickly and I was back on the road in no time

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ron the smart car manager was amazing

by from ALDEN NY |

Ron the smart car manager was amazing. Very professional and helpful. He alleviated most of my concerns I was having with my remote start. Hopefully the issues have resolved and I won't have to go back.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dave & his crew always take great care

by from TONAWANDA NY |

Dave & his crew always take great care of my jeep. Needed work is explained in easy to understand language. Service is always done correctly & on time.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

I am thankful your mechanics took the care to fix

by from BARKER NY |

My repairs are still on going as my drive shaft is on back order till April 9th. I needed a lot of work done, more then I even knew was needed. I am thankful your mechanics took the care to fix them...and the loaner saved me from major personal problems. I did finally get to my son 's home even if it was three days later then planned..

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Top-notch dealership and excellent service !

by from Getzville, NY |

I have been buying cars from this dealership for myself and my children for 13 years . Over the years a great relationship has developed and service is outstanding !

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Vehicle was ready earlier than promised

by from DEPEW NY |

All of the service advisors were very professional, and prompt. Vehicle was ready earlier than promised as well... Great Job as usual!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jason had me in and out in an hour

by from TONAWANDA ny |

yes, Jason had me in and out in an hour, considering how many vehicles were in line ahead of me. My wife wants to know if she'll get chocolate chip cookies when she brings in her Chrysler Sebring for its' state inspection. Keep up the great worrk!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Manager Dave Fruscione runs a tight ship

by from EGGERTSVILLE NY |

Your service department is the best. I have dealt with many dealerships and I have seen the good, the bad and the ugly. Manager Dave Fruscione runs a tight ship. His staff is courteous and knowledgeable, and they do the job right the first time.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 88 reviews)