Brown's Ford of Johnstown

Brown's Ford of Johnstown

121 N Comrie Ave, Johnstown, NY 12095

New 866-984-4523
Used 866-984-4519
Service 866-984-4528

We Make It Easy to Save Your Money! Make Sure To Ask For JOHN FLINT!

Average Ratings

4.8 out of 5.0
166 out of 167 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 167 reviews

Featured Review

5.0 out of 5.0

Purchase review

by from Johnstown, NY |

When I moved to Johnstown from Massachusetts last November, I had a 2009 Passat. I needed a New York inspection, and Brown's provided it for 99 cents. I was impressed! Barb in service had been seeing to my parent's vehicle maintainence for years,and they were always happy and satisfied with the sales and service. When I decided to trade, I asked Barb to set me with up with a salesman, and she did. I was extremely happy with John Flint's professionalism and expertise. I am very happy with my Escape, and with everything at Brown's.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brown's Ford of Johnstown responded to this review

January 12, 2015

Thanks for you business and kind words.

5.0 out of 5.0

Ford escape

by from Carlisle, New York 12031 |

We purchased a new Ford Escape along with my son and daughter in law we love the car. Well done Browns ford!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Perfection

by from Gloversville,ny |

35 years of perfect service, with eight new vehicle purchases over those years. I feel as if I should get a bonus on my next vehicle purchase, like a subway or dunking donuts card.think about it.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Northville, NY 12134 |

Staff did great took care of everything I asked them too and my car was ready on time as promised

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

friendly personal, a positive experience

by from wells, n.y. |

We are very pleased with the service at Brown's Ford.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Bill H

by from Amsterdam, NY |

Friendly experienced staff. giving me a decent trade in on my 2010 F150 knowing first hand all its issues.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Department at Brown's Ford

by from Caroga Lake, New York |

As always the Service Department at Brown's Ford is at the top of their game. I can't think of one thing they can do to improve things. The reason I bought my first Escape was because of the service I got at Brown's on my previous non-Ford vehicle. I am on my second Escape now and am still pleased with the experience dealing with this dealership.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Ok service

by from Gloversville, N.Y. |

This was my first time there, the car service was good but I was upset when my car was finished, went in parking lot to get it and discovered my car was washed left all wet. My car was clean when I went there, why would you wash a clean car and leave water spots all over?

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, staff wonderful.

by from Johnstown, NY |

The people at Brown's are great. They are able mechanics - which is expected - but they are also very courteous and helpful. I had forgotten to take care of my NYS inspection and the tag had expired. They got me in right away before a Holiday weekend. Super people, would and have recommended them.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

?????????????

by from Johnstown, NY |

2013 Focus. Service is always excellent. Staff is always helpful & courteous. Always a pleasure doing business with BROWN'S FORD.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Johnstown, NY |

Excellent job cleaning the interior of our car. Your guy did a great job cleaning it this time. I hope he keeps it up.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 167 reviews)