Tony Betten & Sons Ford

(5.0) 5.0 5 Reviews

3839 Plainfield Ave NE, Grand Rapids, MI 49525


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Quick Oil change & Tire rotations

by from Grand Rapids, Mi |

Did my first Quick Oil Change They were super In and out in less than 30 minutes. Friendly and polite. Asked a couple of questions about some other issues and they were quick to show me where to go and get my answers. Highly recommend.

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  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Tires

by from Grand Rapids, Michigan |

I needed new tires and just went in on a Saturday to check prices and I was able to get the tires on that same day. The dealership was busy and it did take several hours, but that was understandable.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2014 Oil and Air Filter Change

by from Rockford, MI |

The oil and air filter change were done quickly and professionally.

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Tony Betten & Sons Ford responded to this review

May 20, 2016

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!


5.0 out of 5.0

Leasing for the first time

by from Sparta, MI |

For the first time I leased a car instead of buying. The process was a very smooth process. The sales person never made me feel rushed and let me take all the time and test drive as many cars as I needed to make a decision.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Tony Betten & Sons Ford responded to this review

May 20, 2016

We are happy you had a pleasant experience here at Tony Betten and Sons Ford. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


5.0 out of 5.0

Wonderful Experience and a Great Deal!

by from Livonia, MI |

I had the best experience imaginable while purchasing my new truck from Tony Betten and Sons. My salesperson, Mark, was very inviting and knowledgeable, he explained all of the features and answered all of my questions. Kristine, the Finance Manager, was a pleasure to work with. Everything was very clear and concise, the process was quick and smooth, and I enjoyed the entire experience. And, I got a wonderful deal! I can't wait to return for my next new vehicle.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase