Betten Baker Chevrolet Buick

930 O'Malley Dr, Coopersville, MI 49404

Used 616-837-3800

Average Ratings

4.7 out of 5.0
42 out of 43 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 43 reviews
5.0 out of 5.0

Awesome dealership, friendly service, great team!

by from Grand Haven |

I had an accident with my equinox, brought it in to betten baker to see if it was fixable, unfortunately my insurance company totalled my equinox. Ken from the body shop made sure I had a loaner car during the process he introduced me to an awesome salesman Matt Waligora in finding me another equinox. He bent over backwards and found me another equinox right away he made sure I was happy with my new truck he followed up everyday to keep me informed when my new equinox would be ready he over exceeded my expectations. Matt made sure I didn't go a day without a loaner car. I'm very happy and pleased with betten baker of Coopersville. I would definitely be back for my future car business, make sure you ask for Matt Waligora great guy to work with.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BEST CAR DEALER IN THE AREA

by from Grand Rapids |

If you want great customer service this is the place to buy your next vehicle. I have shopped at many dealers but the sales representatives at Betten-Baker were the most professional of any I have worked with in the past years. Parker Reinhart was very professional but not pushy and didn't rush me into any decision. He was very thorough and walked me through the process step by step. He didn't try to sell me something I didn't want but gave me exactly what I wanted. I also worked with Scott Baker on the financing of my vehicle and he worked hard for days to get me the best price for my trade in and he got me the best rate for a new car lease payment. I don't write these reviews much but I felt so strongly about my experience at Betten-Baker Chevrolet in Coopersville that I wanted everyone else to know what a great experience they will have in purchasing a car at this dealer.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice dealership

by from Michigan |

I went in this dealership to buy a new car. The salesman Joe Adam helped me to look at all the new cars. He was so helpful and so nice. I have to get my tax check back then I plan to come back and ask for Joe Adam to help me with my new car purchase.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Salesman was very pleasant

by from Michigan |

The salesman Joe Adam was very pleasant and very knowledgeable. What a pleasure he was to work with in buying a new car. I didn't buy one at this time but plan to in the near future and will ask for Joe Adam to help me.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great experience

by from Marne, Michigan |

Purchased an Equinox from salesman Joe Adam. He is very helpful explaining features and walked us through the features during and after the test drive. There are follow up calls or emails to make sure you are pleased with your vehicle. The dealership is very comfortable to visit. Everyone was very helpful from start to finish. Was able to drive vehicle home that day.

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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional customer service

by from Muskegon, mi |

I hardly ever write reviews but feel compelled to write about our experience at betten baker. My husband and I were looking for a used suburban and we were in a time crunch before our new baby arrived. We worked with Joe Adam. He and his team worked quickly and professionally to find us exactly what we wanted, even though they didn't have that specific car on the lot! We were so impressed with how everyone there worked together to quickly meet our needs. The whole process was efficient, friendly and we got exactly what we wanted with no hassles! I would highly recommend Joe Adam and the staff at betten baker.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience

by from Grand Rapids, MI |

I recently purchased a Buick Regal from Joe Adam and had a fantastic experience. I got reasonable trade in value for my clunker and still was able to negotiate the sale price. I'd buy from this dealer again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service & Staff

by from Grand Rapids, MI |

Immediately upon arriving, I was greeted by Mike Shoemaker. Mike was very patient in allowing me to make the decision on which car I was going to buy and let me test several makes and models prior to making my final decision. He also helped to compare and contrast the features and pricing of each of the models that I tested, allowing me to feel more confident in my purchase decision.

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Customer Service
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Malibu buyer

by from Grand Rapids, Mi. |

Brad smith in sales was very helpful and Scott Baker in finance made the transition from out 2012 Cruize very easy! I would recommend this dealership!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service!!

by from Muskegon, Mi |

I bought a 2010 suburban LTZ from Joe Adam in 2012. They didn't have the vehicle on the lot that I was looking for but they were able to find the exact vehicle that I was looking for and got it to me within 72 hours. Joe and the rest of the staff made buying a vehicle an easy and enjoyable experience. I would recommend betten to anyone and I certainly will be back when it's time to buy again!!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 43 reviews)