East Syracuse Chevrolet

1 Chevy Drive, East Syracuse, NY 13057

Used 315-437-3311

Average Ratings

4.9 out of 5.0
65 out of 66 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 66 reviews
5.0 out of 5.0

Excellent sales force

by from Williamstown, NY |

The salesman Jeremy was very helpful and took care of every tihng needed, the finance manager also did the same. They are both a credit to the business.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome customer service start to finish

by from Syracuse new york |

Mike Zappala our salesman was top rated, personable, listened, and got the job done. Could not have asked for a better experience

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great except I picked up a dirty car

by from East Syracuse, NY |

My only complaint is my car was not washed. It was in the body shop for a week for rear damage repair and then went to service for a NYS inspection. It would have been nice to pick up a freshly washed car! I have owned many cars that were purchased at other dealerships and they were always washed after being serviced.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Manlius NY |

your service dept is great they recently fixed a tire and did a diagnosis at no charge also I have purchased two Avalanches from you.I think that is an awesome business practice they know that I am not just walking in off the street , I feel respected and appreciated.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good ser i e

by from Fayetteville ny |

Brought my daughter car in for a oil change and water leak. The overall experience was good. I wish the carpeting had been dried better but Lee assured me that it wouldn't smell after it ultimately dried. I'll hold him to that. Thanks

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE

by from EAST SYRACUSE, NY |

SO FAR MY EXPERIENCE WITH THE SERVICE DEPARTMENT HAS BEEN GREAT...THE MECHANICS ARE VERY POLITE, NOT A LONG WAIT, AND VERY EFFICIENT....AND I LOVE MY CHEVY CRUZ...

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Syracuse |

Came in for oil change and to have a noise checked. The service associate recommended some routine maintenance and also repaired what was causing the noise. It took longer than anticipated, but I was given a rental car for the inconvenience. Very good service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Sales Representative

by from East Syracuse, N Y |

Had a N Y State Inspection oil change and car looked at for my summer vacation trip. I talked with a sales Representative about a Silverado and looked one over. Tom was very helpful!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service on recall

by from Syracuse, NY |

I was given step by step instruction on what Chevy was doing with my car. Excellent service. Keep it up.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great atomsphere very helpful amd professional

by from East syracuse , NY |

Kevin did a great job making sure I knew and was aware of all tech and vehicle functions that my new Chevy Trax had to offer and I am very comfortable with my purchase would definitely recommend Kevin D for future purchases

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 66 reviews)