Suburban Ford of Sterling Heights

Suburban Ford of Sterling Heights

40333 Van Dyke Ave, Sterling Heights, MI 48313

New 866-585-1698
Used 888-410-7865
Service 888-498-6344

Make the choice

Average Ratings

4.8 out of 5.0
519 out of 555 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 555 reviews

Featured Review

5.0 out of 5.0

Dave S.

by from Romeo, MI |

We are very happy with our 2015 Explorer, we could not be happier with the service we received from the time we walked into the showroom to the time we left with our vehicle. Best dealer ship we have been to. Thanks for the great job.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great service - friendly and knowledgeable

by from Roseville, MI |

This is the 2nd car that I have leased from Suburban Ford and don't have any complaints about either of the transactions. Prior to leasing my vehicles, I had been having my previous vehicle serviced at Suburban. On the service end of the spectrum I have no complaints at all - work was done in a timely fashion and never had to bring the vehicle back for a "re-do". On the purchasing/leasing end, I have never had such a great experience. Never once did I feel pressure to "close the sale". I enjoyed my salesman and hope to do business with him in the future. Great dealership!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership

by from Chesterfield,MI |

Suburban was a great dealership they gave me a fair price on my trade in and my salesman was awesome.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Ford Dealer since 1990

by from Clinton township Mi. |

I have always been treated with respect and the work performed to my satisfaction. My 2012 Ford Fusion is 3 years old I go to suburban Ford for my all my service and I have never had a problem.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership

by from sterling heights |

It's really hard to find a negative thing to say about Suburban Ford when they are at the top of the class in every catagory. The showroom is state of art, their service department is well organized, and they usually have my car washed before they give it back to me after an oil change. The waiting room is pleasant with tv, deli, ample places to sit, and everything seems very clean. Great dealorship!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership and Sales Team

by from Troy, MI |

I have purchased or leased my last (5) vehicles from Suburban Ford. Overall they have the best dealership I have experienced. Excellent service, clean accommodating facility. See Kevin Miller - best sales person ever!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Janice Peoples

by from Clinton Twp mich 48038 |

I like coming to Surburban ford because the salesperson really work hard to get you in a vehicle that you like and can afford and I would definetly recommend a friend or family member excellent service

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Sterling Heights, MI |

Had a great experience at Suburban Ford of Sterling Heights.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Professional, friendly service!

by from Shelby Twp, MI |

Long time customer. Never had any complaints from me!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

service

by from Warren Mi. |

my wife and i own a 2012 ford f150 and a 2014 ford escape, both of which we bought at suburban ford. we have our vehicle's preventive maintenance performed there and would have any repairs done there if we ever need any. (hope not) we have had excellent service and knowledgeable answers from the sales, finance and service departments

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I am IMPRESSED!

by from Sterling Heights, MI |

I walked into the dealership not knowing for sure what I wanted and ended up driving away in my new Fusion, and I couldn't be happier!! The facilities were clean and the service was fantastic all around. A big shout out to my salesman, Jeremy, who went above and beyond to make sure things were taken care of quickly and efficiently. You rock! Hats off to a job well done. I will be back!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 555 reviews)