Kent City Ford

29 N Main St, Kent City, MI 49330

Average Ratings

5.0 out of 5.0
20 out of 20 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 20 reviews
5.0 out of 5.0

Great Experience!

by from Grand Rapids, MI |

I bought a 2013 Ford Escape and my sales person Eric made the process so easy and hassle free. I love my new car. I would recommend Kent City Ford. Very friendly and knowledgeable staff. My experience was excellent!! Thank you!!!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2011 Taurus!!!

by from Grand Rapids, MI |

My husband and I purchased a 2011 Taurus on 3/3/15. It was a great experience, we were pleased with the process, and love the car. We recommend Kent City Ford to everyone we know. This si the third vehicle we have purchased from them, and each experience has been wonderful. Thanks to Fred and everyone else who worked with us!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great hassle free buying experience

by from Rockford, MI |

This was my first experience with buying a truck from Kent City Ford, and Fred Beckett made it a pleasurable one. I got the truck I was looking for at a great price without any of the hassle normally associated with buying a new vehicle. Everyone at the dealership was very helpful, answered all of my questions and made sure I was completely satisfied before I drove away in my new truck. I live in Rockford, MI, and it was definitely worth the drive to Kent City.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Experience

by from Grant Mi. |

Good people to work with! Eric was our sales person. No pressure to buy. Very helpful when asked questions. Everyone was friendly. Just a really good experience.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A Longtime Ford Family

by from Rockford, Michigan |

After months of trying to decide which Ford vehicle to purchase, I finally landed on an Edge. My sales consultant, Ed, was so helpful. He answered all of my questions and patiently allowed me to test drive several vehicles. I am so happy with my decision and will recommend Ed to all my family, friends and co-workers.

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Buying Process
Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kent City Ford Experiance

by from Twin Lake, Mi |

This was our first purchase from Kent City Ford and it was a very pleasurable experience. Ed and Frank were excellent to work with. We were very impressed overall.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great help buying a car

by from Sparta, MI |

My family has been doing business here for years. This is the first time for me buying a car as I had gotten a car from my mom for my 16th birthday. They made the process smooth and customer friendly. The service guys were great. I had originally gone in for routine oil change and just to have them look at my steering as I was having problems making the dreaded Michigan U-turn. The mechanic and service guys showed me what was going on and said it's time for a new vehicle. So, the sales department made the process of finding and purchasing a car very easy.

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Customer Service
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying a new car

by from Kent CIty MI |

Working with Ed to buy this new car was great had no problems and had the new car within one week of first meeting

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ed was great!

by from Muskegon, MI |

These guys are extremely polite. I would buy from them again in a heartbeat. They went above and beyond what they should have done to get the job done.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Salesman

by from Grand Rapids, MI |

Joseph did an excellent job as far as explaining truck features, going through the details of all the trucks. Fred Beckett was an outstanding salesman.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 20 reviews)