Krapohl Ford Lincoln

1415 E Pickard, Mount Pleasant, MI 48858

Average Ratings

4.9 out of 5.0
222 out of 221 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 221 reviews
5.0 out of 5.0

owner

by from Harrison,Michigan |

very good service and friendly employees. would recommend to others

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Farwell, MI |

Especially appreciate the loaner car during service. Really completes an already excellent service experience.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Mt. Pleasant, MI |

Ford Fiesta. Bought as a company car. Always get my oil changes here and all of the guys are great. Very friendly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quick Change is great.

by from Midland, MI |

I bring our Focus, Edge, CMax & F150 to Quick Change for service. The staff is great in caring for customers. There are two items that I think could user some attention. First, it has been my experience on many occasion that when the staff member checks tire pressure they do not fully tighten the valve stem caps. I have lost several over the years. Secondly, in the past door hinges along with hatch & tailgate hinges were lubricated. This extra attention to detail has not occurred with several of my last visits. I know - a bit nit picky. Overall service & price are great.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service

by from stanwood, mi |

Cliff in the service department took great care of me, especially since I was without a scheduled appointment.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Mount Pleasant, MI |

I am very pleased with my experience at Kraphol Ford. James Yun did an excellent job. He found me what I wanted and all ran very smoothly from picking out a car to driving away. Thanks so much.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience, great people

by from mt pleasant, mi |

I purchased a new 2014 Ford F150 from Krapohl Ford. The experience was great, I was treated very well. The salesperson (James) was very helpful in every aspect. Will definitely return here for my next vehicle.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Happy Customer

by from Farwell, Michigan |

The service staff was friendly and helpful. The waiting area is clean and comfortable. All the repairs were completed before expected. I am very pleased with the performance of my Ford Fusion and to have it serviced at Krapohl's dealer ship. Thank You.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Mount Pleasant, MI |

I took my 99 Mercury Cougar to have some work done. They did a good job and wasn't too expensive to have it done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Service

by from Mt. Pleasant, Michigan |

I purchased a Ford Focus and I love it. Mr. Yun was excellent he found what I wanted, even though it was in Indiana, he made it happen. Staff was wonderful, and service above par. It was fun.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 221 reviews)