Hagen Ford is a local family-owned and family-operated business for 54 years in Bay City, MI. Currently the dealership offers a state of the art service and body shop center and a customer service focused sales department. Hagen Ford strives to grow and change with the industry, time, and community. In 2015, Hagen Ford will be taking the next step in renovating the current facility to keep up with these changes to bring a better, more customer focused, experience to the dealership. We look forward to working with you!
Dealer on Cars.com since March 2015
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135 out of 135 people recommended this dealer.Write a Review
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by Gerry R
We went to hagen ford again for another vehicle because of the service we got to buying a vehicle previously The salesman at the time Phil White went out of his way for usby bringing the vehicle we were interested in to our home for us to look at.He worked with us to get the best deal possible with his boss We never had one problem with our vehicle over the 2 years we had it.When we went to Hagen after 2 years Phil remembered both my name and my wifes name which really impressed us knowing he takes his job seriously We purchased a ford explorer,it has been an excellent purchase But 8 month after we got it the brake fluid cylinder got cracked by a stone hitting it I called Phil to explain what had happened and to have it repaired at Hagen Ford To my surprise Phil offered to pay half of the repair costs.This just amazed me and speaks volumes of not only Phil but of Hagen Ford as a company I am going back within the next couple of months not only to buy a car for my wife but my daughter also Once again Phil on behalf of my wife and i for treating us as part of the Hagen family