Gary Trimarco Automotive

Gary Trimarco Automotive

14120 Northland Dr, Big Rapids, MI 49307

New 888-234-9034
Used 877-568-9416
Service 888-484-2269

Average Ratings

4.8 out of 5.0
47 out of 50 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 50 reviews
5.0 out of 5.0

Great service!

by from Big Rapids, MI |

Austin Battle was great! He pointed out a problem with my vehicle that I couldn't hear and that could have resulted in very expensive repairs but since the car was under warranty was handled at no cost and very efficiently. It's such a pleasure to have an efficient and trustworthy local dealer!!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great repair Poor communication

by from Canadian Lakes,MI |

I didn't feel like I was kept in the loop on the progress of my vehicles inspection and repairs. I had to call the dealership to find out what was going on.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast, friendly service

by from Mecosta, MI |

My experience couldn't have been smoother. They knew from the details that my husband gave them, that I would need a rental. I work at night, and had my two small children, so sitting around a dealership waiting to "see" if I "needed" a rental, wouldn't have been acceptable. These guys were on their game. I haven't been to this dealership in awhile, because the last time I was there, the service guys were extremely rude. Mark was amazing.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy access to Service Dept. Clean facilities

by from Big Rapids, Mich. |

Everyone at Gary Trimarco is very friendly and very helpful. The service was done in a timely manner and the courtesy car is very nice to take you where you need to go while you are waiting. The driver was very nice.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Big Rapids, MI |

Fixed my problem of an airbag light. Took a while and two trips but it was completed to my satisfaction. Good job.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and friendly staff.

by from Big Rapids, MI |

Everything went well, car was repaired and the people were professional and friendly. The facility was spotless as usual. I would recommend this dealership to anyone looking for a vehicle or repairs.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

pleasant experience even though I did not buy.

by from Farwell,Mi |

I recently went to this dealership to look at a used car.Although I did not buy a car I was treated very well.If I end up ordering a new car it will be from Gary Trimarco.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Going the "extra mile"

by from Big Rapids, MI |

I love the fact that they will drop me off at work or wherever I need to go while my car is being serviced. This time I needed to go to the laundromat, so they dropped me off and picked me up there. Thanks so much!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Big Rapids, MI |

Repairs went well, everything working as it should. The service people are friendly and very helpful. The facility is very clean.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good visit.

by from Big Rapids, mi |

on time. everything went smoothly and quickly. service personnel were polite and helful. I would recommend this service to anyone,

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 50 reviews)