"Our focus always has been customer service, but this building just allows us to do it so much better, We've been an award-winning dealer for eight years straight (in customer excellence)."
The dealership won the Distinguished Achievement Award for six years straight and in 1995 won Ford's highest award, the Ford Chairman Award.
"Ford surveys customers, both service and sales customers, to make sure that we met with their satisfaction, (So) we were graded on a report card by our customers." said Burkart.
"Every employee is oriented to customer satisfaction." said Burkart. Customer satisfaction means friendly,timely and efficient service.
This dealer has:
11 out of 12 people recommended this dealer.Write a Review
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by Denny Dilo
Jack in the sales department contacted me promptly regarding the purchase of a new Ford Escape. He was very courteous and helpful. Gave us info on inventory matching our needs without us feeling pressured to purchase! When we are ready to purchase, Jack will be our first contact!