Brenengen Chevrolet

Brenengen Chevrolet

990 W City Highway 16, West Salem, WI 54669

New 866-749-7927
Used 888-948-9229
Service 888-713-0293

Tru Discount Pricing...Every Car...Every Day

Average Ratings

4.5 out of 5.0
10 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews

Featured Review

5.0 out of 5.0

Awesome vehicle!

by from Austin, MN |

The car was a very good value and in great shape. customer service was phenominal and I didn't feel pressured to purchase.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Brenengen Chevrolet responded to this review

June 16, 2012

Hello Mattanna and thanks for your feedback. Great to hear you are happy with your vehicle and your experience at our dealership! We appreciate your business and hope you enjoy your vehicle for many years to come. Dennis Zee, General Manager, Brenengen Chevrolet, West Salem, WI.

5.0 out of 5.0

Go See Mark Schroeder

by from Eau Claire, WI |

Our current two vehicles were getting to the point where they can quit anytime. It was time to search for a reliable vehicle. During our internet search, we found the vehicle that we wanted, right year, low mileage, good price, and within our budget; a 2012 Cadillac CTS. My wife thought Cadillac would be an "old folk" type of a vehicle, but when she saw it, she feel in love. Even before that, we worked with Andy Bee in Loans, over the phone who was able to get us approved with no money down. We met with Mark Schroeder, even though at the time, he was busy with another customer, he met with us introduced us and allowed us to look and examine the Cadillac. After our test drive, there was no pressure in getting us to buy the vehicle. Mark was very thorough in going over the additional informations, making sure not to miss anything. He even went above and beyond in helping us set up our bluetooth and XM satelite radio. He followed up a few days later making sure the Cadillac is still running well and that we were satisfied. It was a great buying experience buying from Brenengen, especially Mark Schroeder. Go see mark for an easy and no pressure buying expereince.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prompt and Ecellent Service

by from Lime Springs, IA |

We had a great experience, I had found the Van on the internet and the day we were there we had some time constraints. As soon as we walked in we were introduced to Mark Schroeder, Sales Consultant. I told Mark the vehicle I was interested in and he had us in a test drive within minutes. Came back that afternoon after our appointment and everything was ready to go. I had an issue develop a few days after driving back to NE IA. After calling Mark he made arrangements to have me come and get it fixed. The service was instant and Tom did a excellent job of getting it fixed. They were in the process of moving into their newly remodeled facility, totally spotless and also cover your vehicle seats before they get in to test drive. Have driven the Van over 5000 miles since, no problems. Overall very impressed with how we were treated from everyone in the dealership. Yes I'd recommend Brenengen if they have what your looking for. I appreciate the No negotiation, and they were priced about $2500 below everything else of same Van with like equipment, age, and about half as many miles as most other vans listed on the internet.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

shopping for this car was great

by from La Salle, IL |

Used Cars.com found a unbelievable surprise. Brenengen Chevrolet had a car that I did not expect to be able to afford. I traveled 4 hours each way and saved myself several thousands of dollars also it was nice not to be pressured to buy the car.

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Not Applicable
Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Beautiful Traverse!

by from Vinton, Iowa |

I saw a 2013 Traverse for sale at Brenegen. I called and asked for a sales rep. I got Jim Dolsey. Since I am 3 hours away from the car lot, I asked him to do a walk around for me and look for any defects on the vehicle. He called back and said that he rated the car a 98 out of 100. I purchased the car and had them deliver it to me the same day. Jim was right, the car is spotless. I put my trust in Jim and Brenegen and they both proved to me that they are deserving of that trust. The car was also priced about $500 under book value. Another plus!! I definitely recommend Brenengen!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Truck Purchase

by from Osseo WI |

Inquired about a truck they had. Got a response right away. Went downt o look at the truck and it was everything that was expected. Ryan was a good help in making the decisions. Overall, I would buy another vehicle from them.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Awful

by from West Salem, WI |

Bought my car there, okay service nothing spectacular. After they got my money this is where the customer service completely falls apart. Took my car there under warranty to get it looked at because of the check engine light. They get the code and all possible problems are covered under warranty, but since they couldn't find the issue causing the light, I get to pay the $100 diagnostic fee. So if they did find a faulty part causing the check engine light I wouldn't be charged anything, but since they couldn't I AM charged. This place has no integrity whatsoever. They don't honor their warranty, and will try and nickel and dime you to death. I wouldn't recommend my worst enemy to buy/take their car to this place.

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Customer Service
Buying Process
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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

purchase

by from marquette, mi |

inquired about new truck, dealership responded right away!!

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Customer Service
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Buying Process
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

best customer

by from west des moines, ia |

Ive found 3 cars on here abd bought all 3, i love this site it easy to find a car you want or u need

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Customer Service

by from Westby, WI |

I purchased a used car from Brenengen's this week over the phone. The car was ready when promised and fully detailed. They provided a basic powertrain warranty and the price was very reasonable. I would recommend Brenengen Chevrolet.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

All about them listening

by from Melrose, WI |

We gave them our criteria, they told us what our options were, and boy were they right. I absolutely love the vehicle they put me in. Didn't steer me to the high dollar ones either. They cane in THOUSANDS lower than the budget they knew we had. Great experience!!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)