Kendall Ford of Eugene

Kendall Ford of Eugene

344 Goodpasture Island Rd, Eugene, OR 97401

New 866-234-6587
Used 866-367-6159
Service 877-242-2785

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Average Ratings

4.7 out of 5.0
78 out of 80 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 80 reviews

Featured Review

4.0 out of 5.0

Very nice service shop people...

by from veneta.or. |

bought my truck there and have it serviced there always.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Great to work with

by from Eugene, OR |

Bought a 2014 f350. Had a great experience . Very happy with the truck. Would recommend to friends

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Eugene, OR |

I was very happy with the service I received on my Ford Freestar, as always friendly,prompt and helpful service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Nice job

by from Eugene, OR |

i bought a 2013 fiesta it was very nice no pressure willing to work with me .When i bought it the gentlemen even drove it to my house do to i was in a borrowed car. The serve when i got my oil change he was friendly kept me in formed and went over all the paper work . Very nice

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Polly

by from Eugene, OR |

Tammy Reynolds made this extremely easy and I would definitely come back.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent!

by from Eugene, OR |

Very cold morning - opened doors early so we could be warm inside. Prompt service!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Kendall Ford

by from Eugene, OR |

Courtesy Shuttle dropped us off at the Mall while vehicle was getting serviced but we were unable to contact them to pick us up. We called twice and left voice messages but never got a response. Fortunately the mall was only a couple of blocks from the dealership. We walked back. I took the truck in for scheduled service on my F-250 and the service writer informed me that there was a recall on my truck, we included that with the service to be performed but my paperwork said nothing about it so I'm not sure if it was done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

ford service-new breaks

by from Eugene, OR |

I typed in info on prior survey last week. See that for further details.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

retired

by from Eugene, OR |

I just purchased a 2015 Explorer. My salesmen was very helpful and stayed with me through the entire process. No hard sales and was very helpful. I would recommend Mel King to others looking. Financing was helpful through Oregon Community and partnering with Kendall Ford. Although, I did spend more for the vehicle than expected which did raise my monthly payments. So far I am pleased with the Explorer except for the overall fuel economy. More total miles should help with MPG. Back lift gate latch is broken and part has been ordered but have not heard as od today if latch has come in. Overall, I like the XLT.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Positive!

by from Eugene, OR |

Very prompt, quality service and pleasant shuttle to and fro!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

OWNER OF JIM&TIMS AUTO REPAIR.

by from Eugene, OR |

I OWN MY OWN REPAIR SHOP.WE HAD A PROBLEM WITH A PART AND PART WAS STILL UNDER WARR.CALLED PARTS DEPARTMENT AND HAD THE NEW PART SHIP OVER.INSTALLED NEW PART.OWNER OF THE TRUCK WAS HAPPY FOR THE FAST SERVICE.I WAS HAPPY FOR THE FAST SERVICE THAT KENDALL FORD DID FOR ME.WE WILL BE BACK FOR MORE PARTS.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 80 reviews)