O'Connor Chevy Caddy GMC Buick

(5.0) 1 Reviews

187 Riverside Dr, Augusta, ME 04330

Average Ratings

5.0 out of 5.0
1 out of 1 people recommended this dealer.
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1-2 of 2 reviews
1.0 out of 5.0

Burnt by O?Connor Chevrolet

by from Gilford, NH |

Last Monday I contacted O?Connor Chevrolet in Augusta Maine inquiring to purchase a new Chevy Avalanche. I was told by Steve Dumont after he talked to two general managers that since I had to drive so far to get there they would guarantee that they would beat any other offer by $500. After researching the vehicle I wanted, I found two at O?Connor?s: VIN 3GNTKGE7XDG376686 and VIN 3GNTKGE7XDG191571 making a firm offer in writing on Tuesday July 30th. After they ignored my offer I contacted Steve Barnes at Littleton NH Chevrolet. I made an agreement with Steve for either of the same two vehicles for the same price I offered O?Connor. Steve stated it would not be a problem obtaining the swap in time for the end of the month. When O?Connor learned I was purchasing it through Littleton they refused the swap. I was told by another local dealer, Foster Peverly at Cantin Chevrolet that since O?Connor was ?working me? they refused the swap and if it was him he would ?up the price to retail?. When I discovered this I contacted O?Connor stating I would be happy to buy either vehicle for the agreed upon price, even telling them I would not hold them to the $500 under guaranty they promised. They refused stating they would sell it for $1,743 over the agreed price. The owner of O?Connor, Randy Hutchins refuses to take or return my calls. Talk about holding hands in order to burn the consumer! One loyal ex-Chevrolet customer, Mike Gilford, NH

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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Found me what I wanted!!

by from Naples, Maine |

Fast very friendly and looking not just to sell a car but get me exactly or at least as close to exactly what I needed and wanted.. No pressure and all is good..

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-2 of 2 reviews)