Eau Claire Automotive Group

Eau Claire Automotive Group

3100 Mall Dr, Eau Claire, WI 54701

New 866-918-0491
Used 877-764-3816
Service 866-452-2179

Home of the Lifetime Engine Warranty

Average Ratings

3.8 out of 5.0
11 out of 15 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 15 reviews

Featured Review

4.0 out of 5.0

Fantastic

by from eau claire wi |

I was in deperate need of a vehicle on a budget. Brandon treated us like we were buying a brand new car and made me feel important. I will definitly be going back when my budget allows for a nicer ride.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Bought my 2014 Nissan Pathfinder here

by from Chippewa Falls, WI |

The sales person I worked with was very experienced and went through all the technology with me. It was great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought my Dodge Ram 1500 from Kyle

by from Eau Claire, WI |

Looking for a used truck and Kyle did me a favor by recommending new which was perfect for my situation.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change, filters and tire rotation on my 2008

by from Eau Claire, WI |

My service is always pleasant and very convenient. I come here very often,

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Had my 300 serviced today! Treated like a queen!

by from Maidenrock, WI |

I bought both of my vehicles here and also service them here too. I always tell my husband they treat me like a queen when I come in!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Had a key made and bought here

by from eau Claire |

Bought my vehicle and had a key made here. Love the service and sales. Thanks!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service at Jeep

by from eau Claire, wi |

I bought my Jeep used here and I bought an extended warranty too. The warranty has been great and saved me many headaches..

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought my Dart from Linda

by from Twin Cities, MN |

Linda sold me my Dodge Dart and I wish I would have bought it sooner. Everything was great and I'm very happy! Thanks!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service on My Jeep

by from Eau Claire, WI |

Pleasant quick service, no complaints. I have come here several times with great results and service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

LOOK ELSE WHERE!

by from Rochester, mn |

Look else where if you are planning on buying a vehicle from Eau Claire Automotive Group. We recently purchase a new Jeep Wrangler from their Jeep dealership. We found out 8 month later via CARFAX that our "new" Jeep had been involved in an accident while on the lot at Eau Claire Automotive Group. This accident was not disclosed to us prior to purchase. We contacted the dealership to ask why they did not disclose the accident prior to our purchase. Initially we were told that this was probably an error by CARFAX. Next they acknowledged the accident had occurred but minimized the severity of the accident. We have received conflicting reports regarding the damages and repairs. They sent us a vague repair order from ABRA Auto Body which is also owed by the Eau Claire Automotive Group. I doubt we will ever know the exact damages or repairs. It would have been nice had they let us decide whether the damages/accident report was relevant before we made the purchase but clearly they are more concerned about profits than customer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Told me wrong price

by from Onalaska wi |

I had been looking for a car and found one and they said they had sold it and 3 days later it is still on their website. Then they told me about a similar vehicle and gave me a price over the phone and then the price goes up $2900.00 can't believe what they say lost my business.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Eau Claire Automotive Group responded to this review

April 23, 2014

Dear customer, Thank you for your review posting. I am sorry to hear about your experience as that is NOT the way that we try to conduct business. If I can answer any questions or be of further assistance please feel free to contact me. Scott Moore General Sales Manager Eau Claire Automotive Group 715-833-7777


(1-10 of 15 reviews)