Gilbert Auto Ford

(2.0) 3 Reviews

1401 S Blaine St, Moscow, ID 83843

Average Ratings

2.0 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Most Sleezey Salesman EVER!

by from Moscow, ID |

If you cast this man as a sleezy car salesman you would have laughed him off the stage for over-acting! Goofy, pushy, lying, contradicting in statements and stating the one fact he knew over and over and over! Appalling.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Worst handling of contract ever!!!

by from Moscow, Id |

We went into Gilbert Auto in Moscow on a whim and ended up with a new F150. While the truck is great the dealings we had with Gilbert were a bit on the shady side. They took over a month to oay off our trade-in which could have affected our credit if we had not been in contact with Alaska Federal Credit Union dring this whole mess. On top of that, when we were in the dealership the sales people were trying to convince my husband and I to drop our vehicle that we were trading off somewhere and just refuse to pay on our loan. My husband and I were in total shock that they would even suggest that and we should have walked out at that moment. Overall - happy with the truck and totally disatisfied with Gilbert Auto - we have even been in contact with an investigator that specializes in shady dealings with car dealerships.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Straight Forward

by from Walla Walla, WA |

It is nice to do business when things are as described. We had to drive a bit to get there, but the sales staff was knowledgeable and laid back. No tricks. Quick service on a little item in the car we bought. Fair pricing. WYSIWYG.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)