Muscatell Burns Ford

24196 5th Ave S, Hawley, MN 56549


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews

Featured Review

5.0 out of 5.0

Good job

by from west fargo nd |

Matt did his utmost to help me. I am very satisfied.

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Shopped for a used car

Does recommend this dealer

Did not make a purchase

Muscatell Burns Ford responded to this review

June 20, 2012

Richard Thanks for Joining Muscatell Family. If you have any questions or just want to chat feel free to call me anytime. My direct toll free is (888)701-1392 or email me @ Mhalseth@muscatell.com Thanks, Matt Halseth Digital Marketing Director


5.0 out of 5.0

Great service, nice clean facilities

by from Borup, MN 56519 |

Vehicle was serviced and checked out in a timely manner. Excellent service. Thank You

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Muscatell Burns Ford responded to this review

February 10, 2016

Thank you for taking the time to share your feedback with us. We appreciate your business!


5.0 out of 5.0

Top Notch Staff & Service

by from Ypsilanti, ND |

2013 Ford Explorer - Love it! Can't say enough good things about the service and staff! Every one of our purchases has been a great experience! We travel 120 miles one way just to buy from Olee. He, along with others always end up staying past closing just to make sure we are taken care of and have everything we need. Thanks guys!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Happy

by from Fargo, ND |

They always make you feel welcome and part of their family.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Muscatell Burns Ford responded to this review

February 5, 2016

We're so happy you enjoyed working with our staff, Jerome! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


5.0 out of 5.0

1st oil change

by from Waubun, MN |

Everyone was very helpful and courteous. Enjoy the coffee & cookies.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Muscatell Burns Ford responded to this review

January 23, 2016

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Again, we appreciate your recommendation of Muscatell Burns Ford and we hope to be of service again in the future.


4.0 out of 5.0

Oil change

by from Ada, minnesota |

Was good as always. Just wished the key bob worked from more than 30 ft!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great Service

by from Fargo, North Dakota |

2012 F-:250. Staff was excelant and service was great.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Muscatell Burns Ford responded to this review

January 23, 2016

Hi, James! We are happy to hear of your positive experience with our dealership. We greatly appreciate your business, and thank you again for the review!


4.0 out of 5.0

Great service!

by from Hope, ND |

Very great people to work with. They were reasonable and friendly with the attitude to try and help you out anyway possible!

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Muscatell Burns Ford responded to this review

October 25, 2015

Thank you for your positive review, Vincent. We always strive to provide excellent service with a professional and caring staff here at our location. Please let us know if there's anything else we can do for you.


5.0 out of 5.0

Great service department

by from Fargo, nd |

I've been coming to Buurns motor for almost 40 years. Mike B. has always treated me with respect even when I rant and rave because something wasn't working on my vehicle. He calms me down and gets it fixed. I can always count on Mike and te guys/gals in service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I don't know what you mean by title?

by from Lake Park, MN |

I was very pleased with Mike taking the time to answer my many questions and deal with my concerns where he could. I am very displeased with Ford voice controls for navigation, it will not recognize search for food and drink commands. Consequently, we have to pull over to do it by touch, terrible! Still need to get together with Danielle to learn how to build a route also.

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Did not make a purchase


(1-10 of 19 reviews)