Five Star Dealerships of Aberdeen, Washington - New & Used Cars and Trucks serving Hoquiam, Montesano, Elma, Ocean Shores, Cosmopolis, Raymond, South Bend & Westport
The staff at Five Star is ready to help you purchase a new 2013 Ford, 2014 Ford or used car in Aberdeen. When you visit our car dealership, expect the superior customer service that you deserve. With years of experience and training, the Five Star team will get you into the Ford, Lincoln, Chrysler, Jeep, Dodge, or RAM that was built for you!
3 out of 5 people recommended this dealer.
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I recently purchased a vehicle (2015 GC Limited) through Five Star and the transaction could not have been smoother. I initially made contact with the dealership through their website. Paul Wood responded almost immediately and was my main contact throughout the transaction. I found him to be knowledgeable, responsive (he even got back to me on his day off), and with a laid back demeanor (in a good way...friendly with good listening skills). There was no pressure to buy or upgrade, just an objective presentation of features, options, and related pricing. I feel that Paul's priority was more about finding a solution to my needs & wants and less about adding extra costs into the deal. For the deal itself, I did not have a pre-approval, but had a good idea of the vehicle I wanted. I had researched pricing online and had a fair offer in mind. For my trade, I actually received more value than I was expecting. Once we arrived at a final price, fully broken down and thoroughly explained, they started to work on financing. Five Star uses a financing tool to search for multiple loan products across multiple lenders. Although my bank declined to pre-approve me, the dealer had no problem finding an approval with good rates from three lenders in a matter of minutes. It was a fast and efficient process start to finish. The entire time I was there, I felt like I was the center of focus and valued as a customer. Although Paul was my main sales contact, I got the same impression from the sales manager, the finance manager, and the service manager. It was a consistently positive experience. As a Grays Harbor resident, I'm glad I decided to stay local and purchase within the community. The advertised prices at other dealerships can be misleading (for example, including every possible discount and rebate, despite their *actual* applicability), but Five Star doesn't play these games to trick customers into coming in. If you're looking for a low pressure transaction, do yourself a favor and consider Five Star. If they don't have exactly what you want on the lot, ask them about dealer trades - in chatting with them, a fair amount of their business involves obtaining inventory from other dealers. I didn't realize this was a common thing and was resigned to shopping in Seattle until the Jeep with exactly the features I wanted showed up in their inventory. The bottom line: I would not hesitate to recommend Five Star to my friends and family.