University Auto Center

University Auto Center

1817 U.s. 97, Ellensburg, WA 98926

New 888-856-1408
Used 888-475-4916
Service 888-892-4308

Average Ratings

2.8 out of 5.0
2 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews

Featured Review

5.0 out of 5.0

GREAT EXPERIENCE!

by from Seattle |

My 2000 Dodge Intrepid was stolen, and I found a 2001 on-line at Cars.com. Right low mileage; Right price; and they even brought it to me! What wonderful service! And, all the people I dealt with were SUPER! Did it all over the phone!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Service Department

by from Ellensburg, WA |

We have had our 2008 GMC pickup service at University Auto Center .. Repairs were made in timely fashion, do not recall every having to go back for "seconds" so to speak -- all of the employees we dealt with were very helpful. Just wish we hadn't had so many repairs on that truck. We would use their Service Department again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Don't actually know how to do business

by from Seattle, WA |

Where do I start? No finance people on a Saturday, closed on Sunday.... Told me that they paid retail for the truck I was looking at so they had no room to budge on the truck. This is either a terrible lie to increase margin, or an insanely bad way to do business as a retail outlet themselves. Simply don't waste your time, they are NOT willing to negotiate at all.....

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Never heard from them

by from E Wenatchee, WA |

Why would buy a pickup from you when you do call me

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does not recommend this dealer

Did not make a purchase


(1-4 of 4 reviews)