Car Pros Kia

Car Pros Kia

7227 S.Tacoma Way, Tacoma, WA 98409

New 866-428-8385
Used 866-428-8389
Service 866-645-8046

CAR PROS IS #1 FOR A REASON!! GET MORE CAR FOR LESS MONEY AT CAR PROS!!

Average Ratings

4.4 out of 5.0
12 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews

Featured Review

5.0 out of 5.0

Car purchase experience at Car Pros Kia

by from Lacey |

I initially shopped online for a new Kia. I went to the Car Pros internet store and was treated professionally. The purchase went very quick and the whole process from start to finish was an excellent experience. I would not hesitate to buy from them again or refer a friend or family member to this store.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Car Pros Kia---great service!

by from Tacoma WA |

I was so impressed with the wonderful Kia staff--especially Katherine (Green Team). Even though it was early in the morning--she was so pleasant and nice!! I was so impressed in fact that after I left, I called my husband (who also has a Kia) and told him: "The next time we buy a new car, we are getting it at Car Pros." (I really did!!) Katherine is a KEEPER!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

maintenance service

by from Tacoma, Wa |

My oil change was easy to schedule, the work was done quickly, the staff are always friendly and helpful, good job

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Car Pros Kia responded to this review

May 22, 2015

Darin, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Roger Johnson GSM rogerj@carpros.com


5.0 out of 5.0

Fantastic

by from Tacoma, wa |

Super easy and convenient. Quick service, friendly staff. The car was done before promised and done right. Helen was a great service advisor and kept me updated with what was going on.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Car Pros Kia responded to this review

May 26, 2015

Thanks for your awesome review, Joseph! We always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Roger Johnson GSM rogerj@carpros.com


5.0 out of 5.0

very friendly

by from Tacoma ,Wa |

everyone was patient with us and really went out of their way to help us get exactly what we wanted

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Car Pros Kia responded to this review

May 22, 2015

Guy, thank you for writing this amazing review of our dealership. We're elated to hear that our team went out of their way to get you exactly what you wanted during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, Roger Johnson GSM rogerj@carpros.com


5.0 out of 5.0

ExcellentService

by from Tacoma, wa |

Very good customer service and the estimated time is always correct. I really appreciate that. All my questions were answered and my car was washed and vacuumed! Thank you!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Car Pros Kia responded to this review

May 22, 2015

Angela, thank you so much for going out of your way to write this great review! Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Roger Johnson GSM rogerj@carpros.com


5.0 out of 5.0

service is great and quality is high

by from Tacoma, washington |

Staff is very helpful, knowledgeable and pleasant. The waiting area is cordial and clean. There is complimentary coffee and a nearby restroom.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Car Pros Kia responded to this review

May 22, 2015

Sonya, thank you for using our service department and the kind words about Car Pros Kia. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best regards, Roger Johnson GSM rogerj@carpros.com


5.0 out of 5.0

GREAT SERVICE, VERY CLEAN FACULTY

by from TACOMA WASHINGTON |

AARON, THE REPRESENTATIVE GOT ME IN RIGHT AWAY, ANSWERED ALL MY QUESTIONS AN CONCERNS. WONDERFUL CUSTOMER SERVICE. THEY FINISHED MY REPAIRS IN A TIMLEY MANNER. WASHED AN VACUUMED MY CAR. LOOKED GREAT

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The best service !

by from Tacoma, Wa. |

always happy & very helpful !!! I would not go any were but car pros kea of Tacoma. Always great service here.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Tacoma, WA |

Jonathon was very real, helpful and honest!!! I didn't feel like I was being scammed or robbed. Felt very confident in my purchase and very well taken care of!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always helpful, answers any questions

by from Tacoma, WA |

Always pleasant and helpful. Willing to answer any question or concern or obtain an answer. Waiting area bright and clean.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 14 reviews)