- Service & Repair
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
We take pride in serving the Northwest. Including Seattle, Olympia , Auburn , Bellevue , Kent, Vancouver, Yakima, Spokane, Tri Cities, Tacoma, Puget Sound
29 out of 30 people recommended this dealer.
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1: Will. The first person I met at Northwest MINI. I used the Costco website to contact the dealership, and Will called me within an hour. He set up an appointment and was able to see me that afternoon. He was a great introduction into my car buying experience. Granted, I did not buy my car at this time, but he provided a wonderful foundation, which led me to return to the dealership in a few weeks, where I met reason number two. 2: Brad. Unfortunately, when I returned to the dealership Will was busy, luckily for me, Brad was available. Brad took me on a zippy test drive and I fell in love... with the MINI, of course. He then proceeded to explain every option to me in detail. Lease or buy? Black or white? Cooper or S? Options, options, options... Give a girl more than one choice and she is going to have questions, and I had tons! I'm sure he was annoyed, but he never acted it. He was patient and put me at ease. 3. Diane. She's the finance manager, and she is great. Again, like everyone else at NW MINI, she is full of answers! Also, she is quite magical with numbers. Thanks, Diane! 4. Enough name dropping, let's talk about the place in general... Pet friendly? Check! Clean? Check! Inviting environment? Check! Good snacks? (let's be honest, it matters) Check! Aesthetically appealing? Check! Unpretentious? Check! 5. Lastly, my experience was so pleasant, that I can't seem to stop going back to NW MINI. Every time I stop by to say hi, I am greeted by friendly faces (Hillary and Tim... dang, name dropping again), asked how I have been, and am given a genuine interest in my MINI. I feel like part of the MINI family and could not be happier with my decision.