Camp BMW

Camp BMW

215 E Montgomery Ave, Spokane, WA 99207

New 855-215-6691
Used 855-817-3978

Come Experience The New Experience at Camp BMW

Average Ratings

4.3 out of 5.0
15 out of 18 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 18 reviews

Featured Review

5.0 out of 5.0

Excellent

by from Pullman, WA |

My 2010 BMW 328i's navigation unit went out right at 50050 miles, after the warranty coverage expired, upon finding out that the repair would end up being over $1200 I was really worried. However, the service department worked with me and managed to get BMW corporate to cover the repairs for free. I have been to almost all BMW's in the state of Washington and this location by far offers the most personable and quality service of all three. As a BMW owner I will say that I will be returning her anything I need service over Bellevue and Seattle in a heartbeat, CAMP BMW is flexible with your time and will do everything they can to make your experience the best as possible while at the other ones you feel like a number. Their service manager, Michael is the best. Great job, Camp BMW.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

4.0 out of 5.0

Great customer service

by from Spokane WA |

I had some issues with the buying process, but my experience with service has been outstanding. They recently did some non-warranty work for me at no labor charge.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Tires changed

by from Spokane, Wa |

The service was good however it took longer than anticipated.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service for x5

by from Spokane, Wa |

great service, quick response, easy to get appointment. Facilities have just started a remodel so there's a bit of construction impacting the overall look. Should be great when finished.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nelle

by from Spokane, WA |

Excellent service,completed service in timely fashion and washed, dried the car. Very pleased!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, great service advisor that was good

by from Spokane Wa. |

Great job, great service. All the employees in the service department are very helpful and courteous. Will continue to make them our first choice in shopping for a car and service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service team

by from Great Falls Montana |

Great service team and car was delivered in great condition

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Never answered my question!!!!

by from Colfax, WA |

Never answered my question, just used my request for information as a way to get my e-mail so they could pester me to come to the dealership.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Camp BMW responded to this review

February 23, 2015

Good Morning, Please accept my deepest apologies that your questions went unanswered by my employees and for the tardiness of this reply. I'd like a chance to earn you as a customer for life. If you're willing, please contact me directly. Thank you, Mel Watson General Manager Camp BMW


5.0 out of 5.0

Camp BMW Spokane

by from Spokane Washington |

The best experience I have when getting my vehicle serviced. very good staff and vehicle was washed and ready when promised

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Airbag recall service

by from Spokane, WA |

The recall repair was done in less time than promised. My car was returned cleaned inside and out and it received a complimentary check up.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

In love with my car!! 2015 528xi Sedan

by from Spokane, WA |

My new car is so beautiful. The buying experience was exceptional. Mel Watson the GM and the entire staff at Camp BMW are the best to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 18 reviews)