Shottenkirk Chevrolet

Shottenkirk Chevrolet

755 Hickman Rd, Waukee, IA 50263

New 888-723-3420
Used 866-882-2443
Service 866-980-1067

Exceptional People, Exceptional Experience.

Average Ratings

4.8 out of 5.0
87 out of 89 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 90 reviews

Featured Review

5.0 out of 5.0

Great and prompt service

by from Waukee, Iowa |

Were there for an oil change. Service was quick as we were in a bit of a hurry. Mechanics were great and very prompt. We have been more yhan plead with Shottenkirk and recommend your dealership every opportunity we have. Plan to bring our daughter up soon for her to purchase a car f5om you as well. Thank you for your great customer service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Shottenkirk Chevrolet responded to this review

April 25, 2014

Thank you so much for the review Sonia! I am so glad your time with the service department was a positive one. We look forward to helping your daughter find her perfect car. Sincerely, Doug DeYarman- Owner/Managing Partner- ddeyarman@shottenkirk.com

5.0 out of 5.0

Great Service Center

by from Waukee IA. |

polite service staff, work done in timely manner and was very willing to meet my wishes in the care and professional work done. thank you

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Shottenkirk Chevrolet responded to this review

September 1, 2014

Thank you for the kind review Willow! Sincerely, Doug DeYarman, Managing Partner


5.0 out of 5.0

Great Buying Experience at Shottenkirk Waukee

by from West Des Moines, IA |

I had a wonderful time purchasing my vehicle. Each employee throughout the process was knowledgeable, helpful and friendly. Travis and Dennis delivered more than what I was asking for, while successfully turning an expenditure into an experience. All things point to future purchases with Shottenkirk.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Shottenkirk Chevrolet responded to this review

August 23, 2014

Thank you for the great review JennaVP. We are always pleased to hear of such experiences. I will be sure to let Travis and Dennis know what you had to say. Sincerely, Doug DeYarman - Owner/Managing Partner


5.0 out of 5.0

awesome customer service, excellent facilities

by from Waukee, IA |

Mike C. was great at getting my car serviced for a long drive I have to make to FL and back. He gave me good advise for future service needs. tks...dan hilgers

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Shottenkirk Chevrolet responded to this review

May 24, 2014

Thank you for the review Dan! Happy to hear how helpful Mike was and hope you have a great trip to Florida. Sincerely, Doug DeYarman - Owner/Managing Partner


5.0 out of 5.0

great service, staff & facility

by from Waukee, Iowa |

The work was completed quickly and correctly. Staff was friendly and courteous. The car wash was a surprise and awesome!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, helpful staffr

by from Waukee, IA |

When I asked if I was in the right lane for a pit stop the wonderful man who assisted me told me that ANY lane was the right lane for that. After the inspection was done Eric was delightful when he explained what was done and that nothing needed looking into at this time. I truly enjoy the experience when we go to the service department.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Shottenkirk Chevrolet responded to this review

May 16, 2014

Thank you for the review Barbara! I am happy to hear that your experiences with the service department have all been pleasant. We look forward to seeing you in the future. Sincerely, Doug DeYarman - Owner/Managing Partner


5.0 out of 5.0

Quality work, friendly service

by from Indianola, IA |

Dealerships tend to get a bad reputation on over-charging for labor. But I have had work done at other smaller shops and the work is just not the same. I end up coming back to the dealer because they do the work correctly and thoroughly, and I trust that workmanship. I do feel like the labor is priced more than other places but it's worth it to me. I mean I'd like to pay less but it's a business and I don't think they are trying to rip me off. I like Shottenkirk because they are fair and the people are nice, attentive and answer my million questions. I bought my car there and at the time they had a free oil change for three years if you buy a used car deal. The deal had expired a week prior to me buying my car. I had no idea about the deal but they decided to tell me about it and let me have it anyway. Saved me a lot of $. I've had them do a lot of my service work and they've just done great work.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Shottenkirk Chevrolet responded to this review

May 7, 2014

Thank you for the review Alicia. I am glad to hear that our service continues to surpass your expectations. We are more then happy to answer any millions of questions you may have in the future! Sincerely, Doug DeYarman - Owner/Managing Partner


5.0 out of 5.0

Recall notice, took care imeadeatly

by from Waukee, Iowa |

Took my Silverado in for a recall and was taken care of right away. Also done a pit stop with the Quick Lube people and that was a pleasant surprise, checked fluid levels and filled if needed and washed the truck. Hats off to the Quick Lube people!!!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Shottenkirk Chevrolet responded to this review

May 7, 2014

Thank you for your review Gary! It's great to know that our team continually responds well to your cars needs. We look forward to seeing you in the future. Sincerely, Doug DeYarman - Owner/Managing Partner


5.0 out of 5.0

Quality Service

by from Brooklyn, Iowa |

I really like Shottenkirk and trust they are looking out for my best interest. Not only do they provide quality but are also very friendly.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, very helpful

by from Des Moines, Iowa |

I never have a problem when I go there everyone is nice and helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Appointments Work Better

by from Waukee, IA |

We couldn't make an appointment for a service so did have about an hour wait, but that was not a problem for us being retired, but for some people it could be an inconvenience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 90 reviews)