Graff Chevrolet, Okemos

Graff Chevrolet, Okemos

1748 W Grand River Ave, Okemos, MI 48864

New 877-781-2161
Used 877-228-5041
Service 888-306-3643

Making Friends Since 1914

Average Ratings

4.9 out of 5.0
246 out of 246 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 246 reviews

Featured Review

5.0 out of 5.0

Fantastic Staff

by from Okemos, MI |

The Graff Team has gone above and beyond my expectations related to customer service and customer satisfaction. I am proud to drive a vehicle from Graff and I make it a point to communicate this to my colleagues. Their service after the sale has been amazing, and certainly has made me a Graff "Customer for Life"

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

June 4, 2015

Thanks Kurt, we enjoy servicing your account as well, it does make a difference when we care about our customers Graff Service Team

5.0 out of 5.0

Great sales

by from Perry Michigan |

Steve Lampman was very professional and knowledgeable with the products and service. He listened to our needs and expeeded our expectations! We have been dedicated Chevy owners for the last 18 years and now we are dedicated Graff Chevrolet owners.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Recent Service Visit

by from Okemos, Michigan |

Everyone is very pleasant. They take care of the items which you ask them to take care of and if they can't, they will let you know that rather than just letting you leave without mentioning it. Thank you Tom V and Matt C. You guys are the best!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Lampman Aims to Please

by from Haslett, Michigan |

This is my third new vehicle with Steve Lampman behind the dealership wheel. He continues to be the finest salesman I have dealt with, and one of the nicest people I have had the pleasure to know. He is kind, creative, honest and possesses an unflappable low key demeanor - all of which make him the best in the business. Thanks Steve. Graff Chevrolet and Okemos are lucky to have you.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Williamston, MI |

Service excellent. Customer treatment excellent. I do not reccomend services to others. No matter how hard one tries one can,t satify everyone all of the time. Don Rathbun

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 28, 2015

Thanks Don Graff


5.0 out of 5.0

GREAT SERVICE

by from Okemos, Michigan |

Can't speak highly enough about Matt Cozik. He was able to facilitate my service needs in the quickest of manners. Thanks so much to Graff Chevrolet and their wonderful family of employees! Always a pleasure to do business with them.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 28, 2015

Thanks Roxane, we truly respect your words. Graff


5.0 out of 5.0

Excellent service consultant.

by from Okemos, MI |

My service consultant Kevin Peters has been such a help to me. He has followed through on all my questions and is the reason I come to Graff to service my car.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 29, 2015

Thanks Linda I will make sure Kevin reads this as well Graff


5.0 out of 5.0

Personal Touch & Great Service

by from Haslett, MI |

I feel I am treated as a valued customer. The staff remembers me and takes time to make the interaction personal. Repairs and servicing are completed fully and on time. This service department will be a key factor when it is time to purchase my next car.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 29, 2015

Thanks Janice We love seeing our guests get treated like they should be. Graff


5.0 out of 5.0

Great Service!

by from Okemos, MI |

Kevin and Al were great in the service department. They did not have the part needed on my first visit, but got it in 2 days and was able to take care of the problem promptly. Thanks!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 29, 2015

Thanks Janice, I will make sure Kevin and Al get to read your kind words. graff


5.0 out of 5.0

EXCELLENT

by from WESTLAND,MI |

RECEIVED EXCELLENT CARE FROM MARK CONTRERAS & WYATT EARP. THEY WENT ABOVE & BEYOND IN HELPING US SECUER THE VEHICLE WE DESIRED. RON & ALICE SWIDEREK

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SERVICE

by from OKEMOS,MI |

WAS IN AND OUT IN 20 MINUTES. ALWAYS HAVE A GREAT EXPERIENCE WITH GRAFF. SERVICE DEPARTMENT ALWAYS GREET YOIU WHENB YOU COME IN.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graff Chevrolet, Okemos responded to this review

July 29, 2015

Thanks Janice Sometimes we are faster than Jimmy Johns. Graff


(1-10 of 246 reviews)