St Charles Chrysler Dodge Jeep RAM

St Charles Chrysler Dodge Jeep RAM

1611 East Main Street, St Charles, IL 60174

New 877-253-7555
Used 888-306-9477
Service 877-289-7077

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Average Ratings

4.8 out of 5.0
185 out of 193 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 194 reviews

Featured Review

5.0 out of 5.0

good experience

by from st. Charles, Il |

st. charles chrysler dodge was a very nice experience.Our sales person was very understanding about what we were looking for in a car and we did purchase.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Awful expereince

by from Northern Suburbs, IL |

Made an appointment the day before for 9:00 am the following morning. Drove 1/2 hour with my wife only to find out that the salesperson I had talked with and was supposed to meet "was in a meeting" and unavailable when I got there. A nice salesman who wanted to help took his place, but essentially had no idea why we were there or what we had wanted to test drive. As it turned out, not only was the specific vehicle I wanted to see not on the premises, but they didn't even have a like-vehicle in stock. The salesman was embarrassed, but the damage was done. Furthermore, I was told that the price advertised online for the mystery 2014 Cherokee Sport was "a mistake". Stay away. This dealership has no ethics whatsoever. Complete waste of my Saturday.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Worst Dealer I have ever seen

by from Elgin |

I went today to the St Charles Chrysler Dodge Jeep Dealer looking to buy a new vehicle. It was the WORST experience with a car dealer I have ever had. These guys take the cake and are reminiscent of sleazy dealers of the 60's. I test drove the vehicle. It took them one hour to locate and put gas in it. The next 1/1/2 hours was spent waiting on a sales man who spent 5 minutes face to face otherwise he was always going some where (probably talking trash with sales manager). When they finally gave me a price on the vehicle it was at sticker price. I got a better price on the internet and did not have to waste my time. Don't waste yours at St Charles Chrysler Dodge Jeep!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Year Cherokee

by from batavia, Il |

After purchasing other Chrysler products from another dealer I was pleased to buy my new 2014 Cherokee from Joe Smith at St. Charles CDJ. Joe and Moe Yusufi did a great job of making the deal happen.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership

by from Hoffman Estate |

Over all the salesman was great to work with. Took the time and explain everything

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

melvin m sego

by from West Chicago, IL |

Cruz was very helpful during the buying process. This is the second car we purchased from Cruz and the dealership. They have always addressed any questions promptly and to our satisfaction.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Car purchase

by from St Charles, IL |

As always...wish pricing was more transparent. Also I wish the wait was not so long...maybe more financing people because I feel like that is where the bottleneck was.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

town & country

by from St. Charles, Il |

Sales person know his stuff. Finance needs to be a bit faster.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Happy Customer - Edwin Chelf

by from Wisconsin |

Ray and Joe are excellent at helping to get the best deal for the customer. Outstanding service is what you get at St. Charles Jeep.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Cherokee Limited

by from Glen Ellyn, IL |

Edmund did a great job of showing us car features and explaining our options. He also was very professional in negotiating the final price and worked with us to find a deal that was a WIN/WIN for all parties involved. I would recommend Edmund to our friends or family

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dodge Durango

by from Geneva,IL |

Dealership was friendly. Salesman did a nice job. Easy to do business with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 194 reviews)