Lexus of Lansing

(5.0) 5.0 2 Reviews

5575 S Pennsylvania Ave, Lansing, MI 48911

Used 800-539-8748 Used800-539-8748


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
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1-2 of 2 reviews

Featured Review

5.0 out of 5.0

INNOVATIVE APPROACH

by from LANSING MICHIGAN |

VERY FRIENDLY STAFF. FELT LIKE A GUEST IN THE HOUSE. FREE STUFF TO EAT AND DRINK. FOUND A USED CAR EASY. NO PRESSURE. VERY HAPPY

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Lexus of Lansing responded to this review

August 20, 2015

Dear Spartan Loyal, Thank you for taking the time to share your experience on Cars.com. I'm glad that you had such an easy, no-pressure transaction. Thank you for your purchase and welcome to our Lexus family! Yours Truly, Shelley Goward Director of Business Development Lexus of Lansing


5.0 out of 5.0

Unbelievably nice service

by from Lansing, mi |

I just purchased my sixth vehicle from Lexus of Lansing. Albert Terranova is my salesman and always a pleasure to deal with. The whole sales staff in general is always very pleasant. I would also say the service from Michael Spencer in the service department keeps me coming back

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Lexus of Lansing responded to this review

August 20, 2015

Dear Lexus fan, Thank you for your continued support of Lexus of Lansing. I'm glad that you have chosen the Lexus brand and Lexus of Lansing to satisfy your vehicle needs over the last several years. Albert and Michael reflect the excellent customer service standards that we expect for all our customers. We appreciate your recognition! Yours truly, Shelley Goward Director of Business Development Lexus of Lansing