Signature Automotive Group

Signature Automotive Group

680 E Napier Ave, Benton Harbor, MI 49022

New 888-449-1097
Used 888-400-2586
Service 888-853-2126

Signature Automotive...Home of the $9.95 oil change FOR LIFE!!!

Average Ratings

4.9 out of 5.0
74 out of 75 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

Great car and great experience!

by from Benton Harbor, MI |

So glad to be part of the Signature Family! They were so helpful and did everything possible to make this expereince smooth and stress free! They went to great lengths to get us a good deal and an affordable payment! We will be referring all family and friends to buy from them so they can have the experience we have had. Every car purchase should be this great! Love the car by the way! Such a great buy!!!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great customer service

by from Saint Joseph Mi |

From the phone call to get my oil change scheduled Wayne was unbeat ,friendly and helpful. The day of service he was just as great and even got my car done 15 minutes sooner than the estimated time. You can truly tell he takes pride in his work and enjoys his jobs. Thanks for the great customer service .

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service and auto care.

by from St. Joseph, Mi. |

From the service rep (Jane Wycoff) to the service everything was excellent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always A Great Experience

by from St. Joseph |

Ron in service is always very helpful and professional. Always makes me feel like I am an important customer. I trust the whole experience and know when I drive out of Signature that my car is in great working order and I don't have to worry. Thanks Ron!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Signature Auto Group - My dealership!

by from Saint Joseph, MI |

I have a 2008 Rav4. I bought my car, new, from Signature and except for the 2 years I lived in Colorado, they have taken care of it. I can't tell you how much I appreciate the professionalism of this team. Thank you Service Advisor Tom Hamilton, for your assistance today!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

upgrade

by from coloma mi |

Barb did a great job on selling this car, and our last one too.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ron got me in same day

by from Benton Harbor, MI |

The people here go out of their way to satisfy their clients. I am truly grateful for the service and attitude of this dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

1h45m oil change and tire rotation.

by from BentoHarbor |

Almost 2 hours for an oil change and tire rotation, I showed up 15 minutes early. They did comp. me an oil change.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase

Signature Automotive Group responded to this review

July 8, 2015

Thanks for your feedback and certainly not the normal experience and expectation you should have. I'm glad to hear our staff did comp you an oil change for your wait. We let you down on this visit, please accept our apologies. Please call me directly at 269-926-0031 if I can be of further assistance. Bill Crowder General Manager


5.0 out of 5.0

My new Prius

by from Coloma, MI |

It's was a great experience working with Barbara, I would buy from her again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prius C Abs

by from Hartford MI |

Mark is a great service writer, my Prius C Abs always is back to top shelf when he is done, It is always nice to see that Barb Madison is still there since she sold me my car.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good experience

by from Benton harbor mi |

Mark in service very helpful and always professional. Service set up to meet needs of Customer. Bought my Avalon here and Barbara Madison made buying process Easy and pain free. Have been signature customer for 25 years.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 75 reviews)