Cransh Auto Sales Inc

Cransh Auto Sales Inc

3100 W Division St, Arlington, TX 76012

Used 888-822-8217

At Cransh Auto Sales Our PRIME Objectives are to Offer SERVICED & CLEAN Automobiles AT VERY COMPETITIVE PRICES

Average Ratings

4.6 out of 5.0
85 out of 95 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 95 reviews

Featured Review

5.0 out of 5.0

My two DAUGHTERS each needed a reliable used car!

by from College Station, TX |

Over the past two years, I've visited CRANSH Auto Sales twice. Both times I dealt with Ryan Holman, and both times I left there with a smile on my face, and more importantly, knowing that the two cars my daughters bought from CRANSH were top quality used cars that will last a long, long time!!! You can throw out the book on dealing with "used car sales people" when you visit this establishment. The whole operation is a "well oiled machine", treating us as though we were part of their family!! If you have daughters, or sons, and you want them to be driving a safe, reliable vehicle... make this the first place you visit, and it will be the last place you ever have to go!!! The service department does a wonderful job before you ever get there, by going through each car, and replacing things like TIMING BELTS, SPARK PLUGS, VALVE GASKETS, TIRES, BRAKES, and BRAKE ROTORS, just to name a few of the important items.... Even if you don't have daughters, or sons, you can't go wrong if you are in the market for a great used car! Ask for Ryan!!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Broken timing belt

by from Grand Prairie, Texas |

Bought a car for my daughter in January of this year. Have had several issues with the car after purchase but Cransh fixed the issue each time a no cost. Most recently the timing belt broke that was replaced back before the car was bought. Cransh took care of this situation as well. Sam did a great job of resolving the issue with the timing belt. Thanks again.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service & honest staff

by from Fort Worth, Texas |

I lost my job and needed to find a reliable cash car. My husband and I found Cransh. The sales staff was friendly and very knowledgeable. They provided us with the the vehicles car fax report without hesitation. We didn't even need to ask for the reports, proving they had nothing to hide. I did experience a minor issue with my car. I took it back to the lot for repairs and Sam made sure my issue was resolved in a timely manner. I am so thankful for Cransh. They truly made our car buying experience easy. I appreciate the staffs honesty hard work. I will recommend Cransh to my family and friends.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A VERY SATISFIED CUSTOMER

by from Corinth, TX |

I began my search for a used vehicle like many people do, online. I found the car I wanted and it was being sold by Cransh Auto Sales. I read the reviews and found them all to be so positive, I decided to give them a shot. I drove an hour, one way, after contacting Rick to verify the car was there. Once we pulled up, it was sitting out front ready to go. we decided to purchase the vehicle. The entire sales process was professional and very efficient. What is really important to know is that after two months we had three or four issues come up mechanically on the vehicle. After calling the warranty company, they turned us down on every claim. in frustration, I called the dealership and spoke to Rick. I explained my situation and he told me to bring the car back to them and they would do their best to make it right. After the car was delivered to them, I spoke to Sam in the shop and he also assured me they would do everything they could to take care of me.I am now here to tell you that they did in fact do that. They took care of every issure and a few I was not even aware of with only a minimal charge to me. I can tell you without any hesitancy that if you are looking for used car for any reason you owe it to yourself to visit these guys because they are serious about their customers

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Handles the problems!

by from Arlington, TX |

Most of the time, there is no problem when buying a car. One place is about as good as another. The process itself isn't particularly difficult, and poses no major issues. My daughter bought her first car from Cransh, and everything went fine. We returned to get a car for our son. With our son, everything didn't go fine. The real test of a company is how they handle problems. Everthing from the shopping, buying and pickup went great! The snag came when there were problems almost immediately with the vehicle. There were some repairs that had to be done right away! This was exasperating! I called Sam, and spoke with him. He helped me figure out what could be done to help take care of the problems we were having. I had already bought the car and walked away. Sam didn't have to work with me to take care of issues that arose after I left. However, this company takes care of their customers. I will return to Cransh if I have needs in the future, and I will recommend it to my friends as well! Taking care of people and doing the right thing appears to be their motto! Repeat customer, and glad of it!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honesty with a capital H

by from Dallas, TX |

I had my car examined at a nearby service station for a state inspection, and they recommended about $900 worth of replacement, repairs, etc. Instead I took the car to Cransh because I trusted that they would not only give me a fair price for any work needed, but would even honestly tell me what I needed done to the car or not. Sure enough, they did an excellent job of looking over the car, and telling me what I actually needed done for the car, not just what "is done when the car is at X mileage" (on the odometer). They also touched up some parts, free of charge. And the bill was about 23% of what the original service station "recommended". They are the place to go to for buying a car as well. I had looked for THREE MONTHS to find a decent used car, and Cransh was the only dealer that I found that not only focused on used cars, but had 15 bays of car lifts in their repair shop. So for used cars, I really felt I was in good hands. Needless to say I bought the car that was the object of the review above. I can just tell you I trust them, and will go back for any other cars I want, and I recommend to others as well. Thanks

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought a 2007 Jeep Wrangler from out of town.....

by from Olive Branch, MS |

I came in from out of town to buy a new Jeep and experienced excellent customer service. Ryan and Tish were great and the vehicle was also great. Really only have a couple complaints which are minor. I wish they would've have offered financing options but it worked out good in the end, also I've had to make a few repairs to the jeep. The front differential seal was bad but that could've happened on the long ride home and everything else were very minor fixes. Overall I would highly recommend this dealership. They are very easy to deal with and very organized which made the process very fast.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Be careful!

by from Arlington, Texas |

Be very careful when buying a car from here, because after I bought the car and noticed a small problem with the car less than 24 hours after I bought it. They were hard to get in touch with and of course did not want to fix the problem. Completely different attitude after they have your money!! Ryan was very nice and helpful before the sale was finalized. After did not seem concerned whatsoever. I'm highly disappointed in Cransh Auto Sales, I thought they were different from the usual used car sellers, but they are not.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Customer Service Outstanding!

by from Crandall, Texas |

Found a clean dependable 2001 Toyota 4 Runner for a great price! Gave me exactly what I was looking for on my trade in. Drove it off the lot on a Saturday and the "check engine light" came on Sunday evening. Called them the next day and was expecting to hear "too bad" but instead, Ryan (salesperson as well as a mechanic) said to bring it back and they would check it out and repair any problem---and they did! Refreshing to see a used car company actually put the customer first. Recommend Cransh Auto sales if your looking for a clean, well maintained vehicle for a reasonable price with a great staff!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Bought my daughter's first car

by from Fort Worth, TX |

We went to Cransh Auto Sales to buy my daughter's first car. The staff was stressed and argued with each other. They do not like to answer questions about cars. I asked a mechanical question about a vehicle and received a vague answer. When I pushed I was referred to another employee. They said they didn't know and referred me again. They last employee I asked became frustrated and said, " I can tell this is going to take a while, isn't it?" Apparently, I wasn't buying my car fast enough. Cransh puts a standard maintenance package on all of the cars that they sell. This is good. However, their mark up is significant. You could have the maintenance done yourself for less in most cases. If there is something wrong with a vehicle that is not covered by the standard maintenance package they do not disclose it. In fact, they try hard not to reveal it even when pressed. Take your mechanic with you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

THE place to go if you need a used car

by from Mesquite, Tx |

I just bought a 2001 Honda Accord EX V6 from Cransh Auto Sales and I was glad that I went to this place. Service was excellent and very professional. Guys, if you need a used car go look for Ryan......He's the best.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


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