Richard Kay Superstore

(4.7) 5.0 27 Reviews

1935 Pearman Dairy Road, Anderson, SC 29625


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 27 reviews
1.0 out of 5.0

Not a good experience

by from Anderson, SC |

My truck came back from it's first service with fine scratches and water spots from the car wash after I had specifically requested that it not be washed. Service tried to have the spots waxed out but most did not come out. Someone from detailing looked at my truck and advised me to 'live with it, and let it be a lesson to never buy another black vehicle.' The service manager told me to decide what to do and let him know. I didn't make the marks and I don't know what to do. I have talked with several people from the dealership including my salesman with no satisfaction. I am incredibly frustrated.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great car buying experience

by from Seneca, SC |

Tio worked so well with us to pick out a car within our budget. He waited patiently as we looked ourselves as well as gave great suggestions. In the end we purchased our Buick Encore and are so happy with it. Tio made our experience very smooth and comfortable. He did not push us into anything as other car salesmen do. We had a great car buying experience!

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Richard Kay Superstore service dept

by from Liberty, SC |

Service people are very friendly and willing to help you in any way the can.

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  • Customer Service
  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

outstanding service and staff

by from starr, sc |

Always pleasant experience in the service department. Julia perfect- Jim excellent waiting for the repair is pleasant I don't mind at all

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  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Re service & reimbursement & previous service

by from Salem, SC |

We had to have our low beams fixed before the "recall" as we were not able to drive at night with only high beams. Our bill for the service was submitted at Richard Kay Superstore several weeks ago and would appreciate the refund. Thank you. Elaine & Eliot Smith

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  • Customer Service
  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Staff

by from Elberton, GA |

One of the best car/truck buying experiences I have ever had. Will come back for sure if I am ever looking for a new vehicle.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Qualified helpful staff.

by from Liberty, SC |

In addition to routine maintenance, RK technicians found a nail in and plugged my tire at no charge. Helpful folks, great service, great attitude!

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  • Customer Service
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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wanda Collins

by from Honea Path, S C. |

Great Experience as Usual. Enjoy facility as well as employees.

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  • Customer Service
  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service during and after sale

by from Anderson ,SC |

An excellent buying experience. Aaron Anandan is an outstanding sales consultant both during and after the sale. Highly recommend this organization and especially Aaron .

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional service

by from Belton, SC |

Prompt service, courteous employees, great experience

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  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 27 reviews)