Elgin Hyundai

Elgin Hyundai

881 East Chicago St, Elgin, IL 60120

New 888-221-3831
Used 888-263-1297
Service 866-981-7219

Average Ratings

3.6 out of 5.0
30 out of 46 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 46 reviews
5.0 out of 5.0

Service Dept. was quite helpful

by from Elgin Ill |

I could not bring our vehicle in but my wife did! Jorge in service dept. was extremely helpful to her! However when she checked out she was delayed for quite a long time as the credit card swiper was having problems!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Not getting my business...

by from Elgin, IL |

This dealership flat out told me that since I was looking to purchase a used car it didn't matter that this car was dented and chipped up all over. They were condescending and the sales manager wouldn't even come talk to me because he was too busy chit chatting with a sales associate. I am young and they treated me like dirt. I had 10k cash to spend and I was treated like garbage. I felt like Julia Roberts from Pretty Woman except this was about my age. Well your loss.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Lakemoor, IL |

It was a pleasure dealing with the sales, finance and service staff at your dealership. The work got done and a few laughs were enjoyed by all.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership, need to give them a try

by from Schaumburg, IL |

You actucally feel that the dealership is working with you and helping you through your event. Whether it is buying a new car (which we have purchased 2 vehicles at this dealership in the last 5 years) or service repairs or service maintence. We had a breakdown in May, how we were taken care of by the service manager impressed us so much, we tell friends about it.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service Department

by from Elgin, IL |

The service department, knows who I am and help me with my car. I have been going there since I purchased my car from Elgin Hyundai

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Batavia, IL |

Incredibly efficient service. Wait times have always been far less than I anticipated. Customer SERVICE is obviously a priority. Personnel go far beyond customer's expectations. It is great being able to schedule service on-line.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Staff is great!

by from Elgin, IL |

I always have a great experience when I bring my car for service or just for a car wash. The service staff is awesome!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from elgin, Illinois |

The salesmen are honest and seem to work with you. The finance people are competent and friendly. I feel like a valued customer

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Made it easy; friendly personnel; eager to help

by from Rockford Area |

No protracted conversation to reach an agreed upon price; friendliness of the sales personnel and business manager; eagerness to 'teach' us about the available Genesis functions & controls; follow-up telephone conversation to further assist us as needed: recently we returned to the dealership & everyone we had met earlier were eager to assist.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT DEALS GREAT SERVICE BEST PRICES.

by from SCHAUMBURG ILL |

DAVE KANG KNEW WHAT I WANTED AND AS SOON AS HE GOT THE VEEHICLE I WANTED, HHE CALLED ME AND MY WIFE AND I AND OUR NEPHEW WENT IN AND GOT THE CAR. THIS IS THE 8TH CAR MY FAMILY HAS BOUGHT FROM DAVE KANG AT ELGIN HYUNDAI.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 46 reviews)