Tumminia Mazda

Tumminia Mazda

1551 S Hamilton Cir, Olathe, KS 66061

New 888-330-2010
Used 888-966-9505
Service 888-292-5360

"We'll see you on the showroom floor!"

Average Ratings

4.0 out of 5.0
14 out of 20 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 20 reviews
5.0 out of 5.0

Great experience

by from G'view, MO |

Just wanted to say how delighted we have been thru the entire process of buying the CX-9. We love the car & were so wonderfully served by the entire Tumminia staff, but especially Lisa Graham. Lisa was our initial contact sales associate and she really is so personable. We loved dealing with her as she was a great listener to our needs in a vehicle. She was extremely knowledgeable about all the features of the CX-9, plus she was just so pleasant the entire time. She had great professionalism, humor and ability to really care for the customer--so we didn't feel like a number. We really appreciate how she got answers to our questions if she was not sure and explained the process of buying&financing to us in plain english. She is a wonderful sales associate who genuinely cares for the customer. We also felt like Terry, her boss, went to bat for us as he helped out a time or two and gave us a good price for the CX-9 and our trade-in. And then there's Joe, the finance King, who was just to lovable & kind in navigating us thru the actual financing. He was patient & such a great listener too, so we felt really cared for by him. We have been telling our friends what a great experience we've had at Tumminia and telling them to go too. We hope to be lifelong customers, as we enjoy our car & appreciate the terrific service we received there at Tumminia! You really have a fantastic team of dedicated staff there and wwe thank you all!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

An excellent experience

by from Overland Park, KS |

I was in the market for a CX-9 and had certain options on my wish list. My salesman, Billy, was very patient and worked diligently to find me my dream car. Both Ernie and Todd Tumminia went out of their way to help put together a deal that worked with my budget and a car that included all my 'must haves'. I can't say enough good things about this family owned dealership. Also a bonus is the great service department. This is the reason why we keep returning to Tumminia and have 3 Mazdas. Overall, an excellent experience!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience.

by from Harveyville, Kansas |

I had already researched the vehicle I wound up buying (a used '13 CX9), and the trade-in value of my old car. The price was as advertised and they gave me pretty much what I expected for my trade in. Was greeted by a cordial and smiling "Lisa" at the front door who quickly scouted out the vehicle I was interested in and took us for our test drive. Had our car evaluated by the, 'also cordial', used car manager and came to an amicable agreement. We're enjoying our first ever 'SUV' and have had no problems at all. Will be taking it back for the free oil change Tumminia offers but will then probably stick a little closer to home for future maintenance... we traveled over 100 miles to buy this one!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick and Easy!

by from Olathe, Ks |

I wanted to thank Tumminia Mazda for making the purchase of my car so easy, but more importantly there eagerness to answer my many questions in the weeks that followed!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Commute no problem

by from Olathe Kansas |

I dreaded moving out of the city because I did not want to commute. Well now I listen to music with the great sound system in my Mazda 3. The car is an easy to handle 5 speed. I went to Tumminia Mazda expecting the usual used car guy run around. I was greeted politely but not overwhelmed. The salesman listened to my needs and found me a good value on a car within my budget. I am getting over 30 miles per gallon. The best part is that now I can get away from all of the city noise for a really affordable price. I will return to this dealer again for the good old fashioned customer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I am now part of a Family.. The Tumminia Family!

by from Olathe, KS |

The entire team at Tumminia Mazda makes a buyer feel like he is part of the family. From the salesperson(Leslie) to the sales manager(Justin), financing(Mark and Todd), service(Steve), and even Mr. Tumminia himself, they all went out of their way to make sure our buying experience was the best. They endured our questions and were patient and supportive and they gave us great prices, no haggling, no worrying. It was painless. We ended up buying two cars from them this weekend. I could not have asked for a better experience. I will not need a new car for a while (Zoom-Zoom), but I can guarantee that they have won my service business for years to come. When it is time for a new Mazda, there will be no question as to where I will go to get my next car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

If you have half a brain don't buy a car from here

by from Olathe, Kansas |

Purchased a 2003 Murano in November of 2013. First visit in was horrible, one of the managers was very irogant and didn't even want to talk with us about the car. We got a call about 4 days later and we went in and ended up purchasing the vehicle. Now granted it had 116K on it but I was told the vehicle went through Tumminia's high point inspection. Well after the purchase we got an extended warranty and the company said we had to change the oil 1,000 miles after we purchased the car which we did. I took it to a Nissan Dealer and they found a leak on the main engine and told me to fix it would be around $1,300 and keep in mind this is less than a 1,000 miles after I purchased it from Tumminia. I asked Nissan how long the leak had been there and they said for a while based on the build up, I asked if it had been for more than maybe 1,000 miles or 45 days and he said yes for sure. I called Tumminia and the response was well it's used so you get what you pay for. Bottom line is stay away from these guys. There is a reason they are located in the boondocks and don't trust any of them.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

For SAFETY Run don't Walk

by from Belton, Mo |

I saw a car advertised on Cars.com from this dealer and the car and deal looked good. I called and made an appointment to see the car. When I arrived, they had just finished cleaning the car. The sales woman was friendly and we went on a test drive. The car was a good car. The problem: Bald tires on the front (service manager said there was over 50% tread left). There was no where near 50% left on the tires and one of them had a plug in it from a previous repair. When I said I would probably take the car if it had new tires, I was at first told no, then they would replace the one with the plug (you don't put 1 new tire on a car), then they said they would split the cost of tires. This car was for my wife to drive. YOU DO NOT SELL A CAR WITH SAFETY ISSUES!!! YOU DO NOT CHARGE POTENTIAL CUSTOMERS FOR THEIR SAFETY!!! DO NOT DEAL WITH A DEALERSHIP THAT WOULD PUT THEIR PROFIT MARGIN ABOVE YOUR LIFE!!! RUN-DO NOT WALK

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Tumminia Mazda responded to this review

April 10, 2014

We had this pre-owned Toyota Yaris in stock for a longer time than we wanted, so we decided to hold a weekend special on the car and marked it down $2000 on the internet. This customer came in because he saw the car on the web and it was just what he was looking for. He had been paying attention to the market, saw value to this deal and this car, so he agreed to proceed with the deal and move forward. He took the usual test drive, did the normal things customers do and when he went out to inspect the car one final time he noticed that one of the tires had been "plugged". This had been done by the previous owner somewhere along the line before it came into trade to us and is a common practice in our industry. Mr. Customer wanted to negotiate this tire, as he thought it was unsafe. We reluctantly agreed to replace the tire even though we considered it safe and to have approximately 50% tread left in order to appease this customer. Mr. Customer didn't like this solution and wanted us to replace all 4 tires on the car. We just weren't able to do that at the further negotiated price he wanted to pay, however we further did agree to buy 2 new tires and if he wanted to buy the other 2 at our cost we would do that, in effect "splitting the difference" giving him 4 brand new tires on the car with us paying for 2 and him 2. We valued his purchase and did everything we could think of to be fair and reasonable and Mr. Customer was just not agreeable to our solution. We deemed the car safe and didn't consider the one plugged tire as any kind of safety concern as it looked to be repaired correctly. Obviously safety is priority with us, this was an unfortunate situation.


5.0 out of 5.0

An Outstanding experience overall.

by from Lee's Summit, Missouri |

I knew what kind of vehicle I wanted before my visit to Tumminia Mazda and what a fair price would be for the model I was interested in. I found that they had the perfect used car on cars.com and decided I would visit the dealership to check it out. My salesperson was very helpful, polite, respectful and extremely low pressure. After my test drive, I was introduced to the sales manager. I found him also to be very friendly, but straight-forward about the condition and price of the car. We made a deal which was fair for me and the dealership. After all, I believe no one is in business to go broke. Then it was off to the finance department. For me, this is part of the deal where I usually get either a sick stomach, headache or both. But the finance manager was also very friendly, straight forward and low pressure. I was completely at ease. I actually felt like he was totally on my side, by being concerned about what was in my best interest. I've bought a lot of cars in my life. This was by far the best automobile purchase I've made, because of the people.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Have used car inspected before buying

by from Kansas City, MO |

After negotiating a possible deal online, I stopped by & test drove a 2005 Ford Escape on a Sat. All seemed ok on the test drive, but wife mentioned possible vibration as driving, which went away. Felt perhaps the road was at fault. Finalized the deal, trading our car, & all was left was finance, which I was obtaining elsewhere. Over the rest of the weekend, kept hearing funny noises, feeling the vibration, & other items that didnt seem right. That Monday, I took to another Ford service & had them inspect. I trust them as I have done numerous services with them. They found over $3000 (for starters) in repairs were needed. Oil gaskets leaking, transmission problems, drive-line & rear differential repairs. Called & spoke w/Todd Tumminia, & asked for my trade-in vehicle back & to cancel the deal. They stated their mechanics had thorougly checked the Escape & all was well. Advised I had found differently, & just wanted my trade-in back, & to cancel everything. Todd finally agreed & did cancel the deal (which I did respect, since they didnt have to). But then we found the next day, the Escape was back on their website, ready for sell again. Couldn't have possibly fixed everything that was wrong. If you do buy a used car from them, DEFINITELY HAVE SOMEONE ELSE CHECK THE CAR 1ST BEFORE BUYING. I certainly learned my lesson.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 20 reviews)