Betten Honda

2501 Henry Street, Muskegon, MI 49441

New 877-667-5645 New 877-667-5645
Used 888-830-5912 Used 888-830-5912
Service 866-760-5099 Service 866-760-5099

Betten Honda serving Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 120 reviews

Featured Review

5.0 out of 5.0

Very helpful

by from Muskegon, MI |

I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership where here for me when I need them. He told me all of the advantages to the vehicle and helped me compare. I went there on a referral from a friend who said that their customer service is wonderful.

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  • Customer Service
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  • Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Muskegon, MI |

i didn't have an appointment, but they took me in for an oil change right away and the service was timely.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Scheduled maintenance on my 2014 Honda Accord

by from Whitehall |

Excellent customer service! I scheduled my oil change through their website the night before and got a confirmation email the next day. When I arrived they confirmed services to be performed and then showed me to the waiting area where I can help myself to free snacks and beverages and relax in large leather recliners while watching TV or use their available WiFi service.

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  • Customer Service
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    Buying Process
  • Not Applicable
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Donna Klecka

by from North Muskegon, Mich. |

I had good service!! Julie is always very friendly and professional. Enjoy your staff and will return. t.u. Donna Klecka

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT PEOPLE

by from Shelby, MI |

When we got there we didn't know that we were late. I thought told my wife the appointment was 4:30. After we got home I found the paper that I wrote it on and it was at 3:40. They still treated like we were the only customer. That place is always busy and they still take time to treat you like number one. So glad we bought a Honda there.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Betton Honda service department

by from Grand Haven, MI |

Julie, as always, is a gem. I asked about the need for ac$1,000 of suspension work another repair facility said was needed. The Benton service tech said the work was definitely not needed. That is an honest dealership in action.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Delivered as advertised!

by from West Michigan |

Delivered as advertised! Salesperson came through and delivered as promised.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honda Accord repairs

by from Hart, Michigan |

Excellent service and repairs done quickly while I waited.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change 10,000 mile check up

by from Grand Haven Mi |

Awesome job!! Sara was super helpful!! Betten Service Department is Awesome.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

oil change

by from Norton Shores, MI |

very efficient and professional, only problem was forgot to reset the indicator, but as soon as I returned they took care of it.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 120 reviews)