Berger Chevrolet

Berger Chevrolet

2525 28th St SE, Grand Rapids, MI 49512

New 866-455-0377
Used 877-692-0476
Service 877-330-3564

Dedicated to automotive excellence since 1925

Average Ratings

1.0 out of 5.0
0 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
1.0 out of 5.0

Poor buying experience

by from Grand Rapids Michigan |

The worst car buying experience. The sales person was rude, impolite, even violent , impatient. Did not want to answer my questions. His boss Apollo had even incited the incident fueling the conflict. PLEASE DO NOT GO THERE TO BUY A CAR.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Beware of the service dept

by from Grand Rapids, Mi |

I caught them red handed not making a repair that I had a receipt for. When I called them out on it, they did make the repair. Since then I have confirmed three more repairs that have not been done that I have receipts for. Were talking several hundred dollars here. Do not trust them, check all your repairs and ask for your parts back. I wish I would have it would have saved me at least $900.00. Beware, especially if you no nothing about car repairs. I actually no a little, that is where they went wrong. They got caught. Just don't want to see everyone get hustled. Good luck. I will never go back.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

They Say One Thing....

by from Battle Creek, MI |

They tell a person whatever they want to hear to get them to come down to the store. Once you are there they try and take advantage of you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Bit by Berger

by from Grand Rapids, MI |

Buyer beware when it comes to Berger Chevrolet on 28th Street, Grand Rapids, Michigan. It all looks good, until you bring the car home and have an issue the next day. Called them to ask for any courtesy and consideration, but none given. Bit By Berger... run while you can.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Berger Chevrolet responded to this review

July 2, 2012

Mama Dazzle, I can't cross reference your user name to a recent customer so I don't have a method of contacting you. I would like to have the opportunity to give you the courtesy and consideration you deserve as a customer of Berger Chevrolet. Please contact me at lgeorge@bergerchevy.com or call 616-949-5200 and share your concerns with me directly. Thank you, Lenny George, General Manager, Berger Chevrolet


(1-4 of 4 reviews)