Fox Honda

Fox Honda

3050 Broadmoor SE, Grand Rapids, MI 49512

New 877-643-7126
Used 866-407-9944
Service 888-691-2793

Proud member of the Fox Motor Group

Average Ratings

4.9 out of 5.0
109 out of 111 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 111 reviews

Featured Review

5.0 out of 5.0

Wanted a fair deal and got one

by from West Michigan |

We wanted a specific vehicle at a reasonable a price, and to trade in an old car with high miles. The staff worked with us and we were able to make it all happen in just a few hours. Nice work guys!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Fox Honda responded to this review

May 15, 2013

Thank you for taking the time to share your experience here at Fox Honda! Have a great day.

5.0 out of 5.0

love my saab

by from Dewitt, MI |

Front line, Dewey, is excellent in providing customer service, i feel i and my car are getting the best attention i can possibly get. The work on my car is without question, thorough and complete. I feel as if they were taking care of their own family.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

First oil change

by from Grand Rapids MI |

My first oil change was seamless! It was the most positive experience I ever had at a dealer ship. The staff was friendly and efficient . It was definitely the best service I could have hoped for!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent product (CR-V), great service

by from Grand Rapids, MI |

Friendly and knowledgeable staff. Clean, well arranged showroom and service area. Low pressure sales approach, letting the vehicle "speak" for itself. Generous test drive policy. Clear answers to questions and explanations of dealership policies. Attractive selection of services provided after the sale.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Drives like a champ

by from Grand Rapids mi |

Finally got my tire pressure monitor fixed, other shop wasn't able to diagnosis the issue properly. I had a defective part.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super Service!

by from Grand Rapids, MI |

Friendly, fast & thorough! Looking forward to my next visit. I have said enough....seriously...20 words, when 1 will do, "Super!".

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Grand Rapids, MI |

Express oil change people were very courteous and seemed to work efficiently. I was surprised they didn't have one of my wiper blades in stock, but they put in a quick order.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New car experience

by from Grand Rapids MI |

Did this over the internet and our salesman Patrick made the deal very easy to accomplish. I was in Tennessee and my wife is in Michigan and he was a tremendous help.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service....

by from Grand Rapids, MI |

1.) Fit me in with last minute call 2.) Courteous service from Shawn & others 3.) assistance with handling, and fixing, problem with non-Honda glass vendor 4.) good price 5.) expedited handling of all of the above on a family wedding weekend. Couldn't be happier - thanks! Joe

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Purchase of Used Vehicle

by from Grand Rapids, MI |

I liked that the interaction was friendly yet professional; that the information given to me initially did not change during the process; that everything was completed in a timely manner.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Kentwood, Michigan |

I liked how quick we were able to get the Honda pilot in. Also how fast the issue was addressed and fixed with the Honda pilot. From beging to end it was handled well. Only area of concern is now we have a gap and front bumper is loose.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 111 reviews)