Norm Reeves Honda Superstore Cerritos

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Rd., Cerritos, CA 90703

New 888-221-4928
Used 888-221-4981
Service 877-461-8723

#1 Volume Honda Dealer in the USA!

Average Ratings

4.8 out of 5.0
378 out of 393 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 393 reviews

Featured Review

5.0 out of 5.0

Great Customer Service

by from Los Angeles, CA |

This was my first time purchasing a car at Norm Reeves and was very pleased with the entire experience. Jackie Bernardino, was delightful to work with, extremely patient and never felt rushed to make a decision. She is extremely knowledgeable, very professional, but yet very personable. I would highly recommend asking for Jackie if you're looking for a great Honda.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

August 1, 2014

I appreciate you taking the time to leave this feedback! Jackie is an excellent member of our team and will be thrilled to hear she showed you our dedication to customer service. Hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

5.0 out of 5.0

Awesome Buying Experience!

by from La Habra, CA |

As a first time buyer I must say that I could not have asked for a better experience. Luis, sales associate, was very helpful in making this the most stress free experience. All other staff that I worked were great all through the processes. My father enjoyed the experience as well and his next vehicle will be from this dealership. I will totally recommend everyone I know to this dealership.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Satisfying experience!!

by from Los Angeles, CA |

Yesterday I went to Norm Reeves Honda in Cerritos to buy a car. Sussana Y. assisted me through the process in a professional, nice way. She deserves 5 stars in my opinion for making the process a pleasant experience. I do highly recommend her. Previously I did contact her by email and she was always available to answer my questions about the car I was looking for. Sussana Y i m : thank you so much !! You are the best! ! Also, the environment at the dealer was not noisy like other dealerships I visited before. Clean place, friendly people! !

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Experience

by from Bellflower ca |

We had a great experience when buying our new car. Our salesman Kevin Harris made it effortless and was very knowledgeable making our decision an easy one. He got us a great deal and has been there for us even after the sale was complete. I highly recommend if you're in the market for a new car go see Kevin. You won't be disappointed. Awesome

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Los Angeles, CA |

I highly recommend Susan Yim, she is a great sales rep. She tried to her best to get me the best deal for my new 2015 Honda Accord. I am very happy with my decision. I would recommend Susan to my friends and family. Overall everyone at the dealership were really nice and courteous. Thank you again Susan for all you help..

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Service.

by from Los angeles , Ca |

FIRST TIME BUYERS Highly recommend. I was a first time buyer, I gave no money down & walked away with a 2015 Honda civic Special Addition. & its all thanks to KAN YOU great sales men. He never said no always tried to give us the best deal. He is the extremely nice & generous. If your a first time buyer Kan You will help you get the best deal. Trust me I went through 5 different dealer before coming to this one. Best of luck.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

April 29, 2015

Your marvelous review means a lot to us, Jessica. We appreciate your feedback and are happy to hear that Kan and the rest of our team were able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Congratulations on your new Civic! We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com


5.0 out of 5.0

Awesome Staff/ No Pressure

by from San Bernardino, CA |

Sal Rodriguez and Jorge Ruiz are amazingly helpful. Ask for them!! They exceeded my expectations. By far, some of the most genuine, patient people I have ever met. I had been looking for the perfect car for a few months now, after my car was completely totaled in a car accident. Sal and Jorge we're very concerned about my needs, including safety features, financial budget, and a list of other requirements I had in purchasing a vechicle. They listened and found exactly everything I was looking for. I am ecstatic about my new Honda Civic!!! Thank you Sal & Jorge and everyone at Norm Reeves Honda

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

April 29, 2015

Raquel, thank you for taking the time to share your thoughts with us. It's humbling to know Sal and Jorge were able to exceed your expectations. They are valuable members of our team and were glad that they were able to accommodate your needs. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! Enjoy your new Honda Civic and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com


5.0 out of 5.0

Great Customer Service and Extreme Helpfulness

by from LA, California |

My experience with the Norm Reeves Honda was remarkable. After doing numerous internet research and visiting some of the car dealers, I was fed up of buying a car for a high monthly rate or for a low rate with a big down payment, as both of which were unaffordable to me. I was lucky enough to step into the Norm Reeves Honda and meet with the Sales Consultant Chandika who gave me genuine hopes of buying the car of my choice. From that point onwards, the VIP Manager AJ worked on that and he made my car-buying dream a reality. I am fully satisfied with their offer. I am sure no one will ever turn back after meeting both of them because they really care about their customers and help them as much as they could.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

April 29, 2015

Thanks so much for going out of your way to write this great review, Padmini! It's fantastic to read that AJ and Chandika took care of you and provided you with a remarkable experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs! Thanks again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com


5.0 out of 5.0

Purchase of New CRV

by from Lakewood, CA |

Did on line sales with Steven Schwartz who followed up all e-mails and furnished us with needed information and a good price. Found exactly the vehicle we wanted. George in finance handled a trouble free contract signing.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

April 29, 2015

Thank you for taking the time to share this wonderful feedback! We're glad to hear that Steven Schwartz and George were of such help to you during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your referrals and if there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com


5.0 out of 5.0

I was treated greatly.

by from LA, CA |

I wouldn't hesitate recommend to meet to my salesman Ramin Rezainejad to my relatives and any of my friends looking for a car. He is very attentive, courteous, knowledgeable,and extremely patient to answer all my questions. I got a great deal and financing process was very smooth and everything was explained to me in detail.(The overall experience was excellent and the waiting time to complete the transaction was reasonable.) Ramin and his crew made buying a car a lot less stressful and showed me how to use the all new features on my new vehicle. He was even called me before I leave to make sure I fully understand how to use the bluetooth properly. I just want to give a big thanks to Ramin!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Found it onCars.com @Norm Reeve Honda w SusannaYim

by from LA, CA |

Susanna Yim was very professional and bent over backwards to get the deal done for me. I highly recommend Susanna at Norm Reeves Honda

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Norm Reeves Honda Superstore Cerritos responded to this review

March 31, 2015

Megan, thank you for writing this review! Susanna strives to create a positive buying experience for every customer. She will be thrilled to hear your kind words and know that her professionalism was recognized by you. I hope that you are enjoying your new car! We appreciate the recommendation, and we look forward to seeing you again! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com


(1-10 of 393 reviews)