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Dealer on Cars.com since August 2005
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Dealers constantly need used inventory. So schedule a no-commitment appraisal at Norm Reeves Honda Superstore - West Covina.
Before You Go: Drive your best deal with DIY repairs. Replace broken bulbs and fuses on the fritz. And give your vehicle a good "bath" - wash it and give the interior a scrub.Set Up An Appraisal
29 out of 32 people recommended this dealer.Write a Review
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by Joel G
Let me start off by saying Danny V. at Norm Reeves is the man! My purchase experience was an absolute 180° from what I always prepare myself for buying a car and from what I experienced earlier in the week with other Honda dealerships in my area. From the moment Danny called me to tell me he had the EXACT car I was looking for and assured me that the deal he was going to give me was 100% the final price he would give me once I got there, to him waving us goodbye at the end of the night as he stayed behind for hours after he was done to make sure we were taken care of, this dude was ON POINT. Throughout the entire process, Danny V. told me there was no funny business, but I kept my guard up because let's face it, that's the usual line at a car dealership. Much to my shagrin, Danny kept his word the whole time. Read on for the dirty details, or skip to the end for the happy ending. We arrived at the dealership (later than we said we would be because I'm late to everything) and he was outside in like 40° weather waiting to greet us. He had the car ready to go and was eager to show me it was just as he had promised and even tried to hand me the keys right away. Reluctantly, I wanted to discuss the numbers before accepting with open palms just yet... Danny remained cool as a cucumber through each step that I took with him with caution as I kept my guard up; he kept a monk's patience as I met everything he said with twice as many questions. As we discussed numbers, EVERYTHING was exactly what as he said over the phone. I was still in disbelief and waiting for the "gotcha". Next thing I know, I'm in the office with the F&I manager John V. as he happily walked us through our contract and very patiently and with no pressure talked to us about the helpful dealer services we could add to our purchase. Here we were, keeping this man after hours, and he had nothing but a positive attitude and very little contest to my stubborn skepticism. Once we wrapped up with financing, we were met once again with Danny and he showed us around the car, help us get everything set up and gave us his contact information should we have any other questions about our car. It was done. I had my car, at the price we had agreed on, in the condition we had agreed on, with ZERO hassle throughout the whole thing. What the heck had just happened?! Awesomeness had just happened and I have no other explanation for it aside from when Danny V and the guys at Norm Reeves say they don't play those tiresome dealership games, they're true to their word. I'll end with this - Norm Reeves Honda was about a 45 minute drive for us, but we had tried our local Honda dealers in our area earlier in the week, and got lied to, stood up, or just met without the right inventory. I was really hoping I wouldn't drive all the way out to Norm Reeves for the same dance, and thankfully I didn't! Thanks Danny, I'm still sure that most car dealerships are still out to get the best of me, but you really turned our world upside down on the verdict with regards to Norm Reeves. You rock!