Bob Brown Chevrolet

Bob Brown Chevrolet

3600 111th St, Urbandale, IA 50322

New 888-276-2292
Used 877-573-5387
Service 866-913-9568

Where it's all about you!

Average Ratings

4.9 out of 5.0
361 out of 361 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    101-110 of 363 reviews
5.0 out of 5.0

Great service. Good people

by from Des Moines IA. |

Very satisfied with how easy our purchase of an equinox went. Our salesman Eric knew what we wanted. This is the second auto we bought from Bob Brown & Eric helped both times. Will be back to buy again will ask for Eric.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service AWD system light was on

by from Des Moines, iowa |

Once the issue was identified our car was repaired and we were on our way in about 90 minutes.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

kms

by from des moines iowa |

Bob in service was very helpful explaining everything about my car. My experience at bob brown was as always very welcoming! Everyone greets you with a smile and makes sure that your needs are met! Thank you for outstanding service!

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Customer Service
Buying Process
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Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rockstar salesman

by from Ankeny Iowa |

This jason christensen guy was a rockstar he sold my car to me on a need basis figured out what I needed and went from there he deserves a raise

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great car, great attitudes

by from Des Moines, IA |

I am happy with the efforts the sales team put forth in order to get a deal for me that I could accept.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Des Moines, IA |

I believe everything was explained well and precise so there were no misunderstandings. This is greatly appreciated because I new to buying vehicles. Well done.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Oil Change

by from Des Moines, Iowa |

A gromet had fallen out after air filter removed. Will need to be put back in place. Service technician had not noticed.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Brown Chevrolet responded to this review

April 16, 2014

Todd, we're sorry to hear that your experience was not as you had hoped it would be. We strive for 100% customer satisfaction and were sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact at your earliest convenience so we can discuss options with you. Tim Manning | General Manager | 515-278-7825


5.0 out of 5.0

Great Service

by from Des Moines Iowa |

Matt (sales person) was very helpful and friendly. He helped me find the right car and then get me the price that I was looking for. It was a great experience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

clean neat freindly

by from dm iowa |

just stopped to see what oil change for new diesel pu would cost and got oil changed and tires rotated

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Friendly and Nice

by from Fort Dodge, Iowa |

I would have given you an excellent but I feel there is always room for improvement. Very nice dealership. Worked with Luke and he was very kind and nice to us.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(101-110 of 363 reviews)