Bob Brown Chevrolet

Bob Brown Chevrolet

3600 111th St, Urbandale, IA 50322

New 888-276-2292
Used 877-573-5387
Service 866-913-9568

Where it's all about you!

Average Ratings

4.9 out of 5.0
652 out of 653 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    101-110 of 653 reviews
5.0 out of 5.0

Top Notch

by from Urbandale, IA |

This is the 3rd time my family has used Bob Brown and it has always been a great experience. Dar is a great asset to Bob Brown!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great dealership

by from Urbandale, Iowa |

Great dealership. Always reasonable in negotiations and very attentive to service. I trade about every year with Bob Brown Chevrolet

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Des Moines, IA |

Had to have a battery put in - late in the afternoon. They got me in and out in about 30 minutes. Right before the snow storm hit. Excellent!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Clean facilities

by from urbandale, iowa |

I was amazed at the Quick Lube. Very friendly and very well put together. Really neat place. 20 minutes, oil change and tire rotation...awesome!! Glad I got there early, was the first 1 in.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Oil Change Hike!!, Car Wash Gone, Coupon not valid

by from urbandale iowa |

I am writing in regards to my recent experience. I have already responded to the service department. I don't have a problem with the service however I am not happy with the price increase and then loss of car wash as I have been getting for my prior services. The rate went up about $5.00 then the car wash was taken away from the deal. Then I got a thank you letter, but then I got a letter via email that we have not see you and here are some discount coupons for your next visit, which would have been for the basic prior deal. Great timing, you have not seen me and know you have a better deal for me so here is the coupons after you already paid for your next visit. This is just a poor way of saying thanks to your customers. I would question if I should be sending my 2300 local families to Bob Brown whom have auto claims from my insurance agency when they have a claim or service needed.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service!!!

by from Urbandale, IA |

I was very impressed with the excellent customer service I received when buying my truck. Eric was extremely helpful and I am very satisfied with my purchase at Bob Brown Chevrolet.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Des Moines, Iowa |

Everyone does their best to please. Excellent service, awesome sales staff and truly a family value owned business. Thank you.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall service

by from Des Moines, Iowa |

Everyone was so kind and helpful. They were ready for me, took only about 20 minutes and I was done. I was very impressed!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil Change

by from Urbandale, Iowa |

For my first oil change on the vehicle, OnStar scheduled an appointment time. When I went to the quick lube building, I was told that the appointments were taken care of at the Service Center. There was some confusion on which dept would change the oil but the Service Center ended up performing the oil change although it took a while.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and availability

by from Urbandale, IA |

Love the ability to call and see if the quick lube is busy and come over with no apt necessary. Good job.y

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(101-110 of 653 reviews)