Bob Brown Chevrolet

Bob Brown Chevrolet

3600 111th St, Urbandale, IA 50322

New 888-276-2292
Used 877-573-5387
Service 866-913-9568

Where it's all about you!

Average Ratings

4.9 out of 5.0
695 out of 696 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    41-50 of 696 reviews
5.0 out of 5.0

Great service and clean facilities

by from Urbandale, Iowa |

I knew what I wanted when I came into Bob Brown Chevrolet. Salesman Chris Coleman helped me get my order in on the Colorado. I am happy how it looked when I went to pick it up. It drives great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Cutting edge dealership with friendly employees

by from Urbandale, IA |

The salesman was a pleasure, the dealership was impeccable and everyone treated me like I was one of the GM family.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Super Customer Service

by from urbandale, ia |

We brought our Impala in for recall reasons. Great customer service! I'm a customer service manager in my profession so I look for good customer service and you rocked it! Thank you!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very fine service and ficility

by from Des Moines, IA. |

EVERYONE did everything they could to help with any questions I had and the lady at the front desk was more than willing to get me an answer when I had one.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quality service, cmfortable waiting room

by from Urbandale, Iowa |

oil change & tire rotation. Reasonably quick service, friendly people, the guy that reviewed the inspection results was very clear and made me have confidence in the service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great customer service and speedy service

by from Urbandale iowa |

This was my first time here and the service was very fast and courteous. My only downfall is I disliked that I have to pay for a wash at Bob Brown when I bought my car at a different Chevy dealer and they offer free car washes anytime you want one. But their customer service is horrible and slow.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

simple oil change

by from Urbandale, IA |

I got an oil change. I wish I didn't have to wait so long, but at least you have wi-fi & a tv in your waiting area.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A Great Oil Change

by from West Des Moines, Iowa |

I came to Bob Brown's for an oil change. I was in a hurry and I appreciated greatly that I was in and out in 20 minutes with a minimum of chit-chat or upselling. I also appreciated the wireless internet. Great job by all concerned.

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Customer Service
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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

good service

by from Urbandale Iowa |

everything was fine except they put the new license plates on but didn't take the sticker showing license applied for off the back window.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great facilities Helpful staff

by from Urbandale, IA |

I found the suburban online and Luke Bowers really worked hard to get me the most for my trade in. I drove over 3 hours to see the SUV and it was all that was advertised. My family was very happy with the experience at Bob Brown. Thanks Luke for your help.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(41-50 of 696 reviews)