Victory Toyota Canton

Victory Toyota Canton

46352 Michigan Ave, Canton, MI 48188

New 866-278-5042
Used 866-511-8065
Service 866-694-2572

Get Paid For Your Trade at Victory Toyota of Canton - Home of the Car Doc!

Average Ratings

4.6 out of 5.0
33 out of 36 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 36 reviews

Featured Review

5.0 out of 5.0

The New Victory Toyota of Canton

by from Flat Rock Michigan |

We visited Victory a couple of years ago and had a horrendous experience and were reluctant to go again and I actually wrote an e-mail, which is so unlike me, complaining but that did no good - about how Toyota's sell themselves and the dealer ship has to sell customer service. At the time the people we encountered were arrogant and condescending. I've worked in customer service and know how those impressions can ruin a business by souring a customer and his friends and family. But they do have a great choice of vehicles and we decided to go and look anyway and boy are we glad we did. Dan Armstong is an awesome salesman; down to earth and calm and treats you as a friend or even family member, took time to go over everything on the vehicle and never acted like we were wasting his time or he was doing a favor talking to us like the old Victory Toyota. Cat the financial gal was fantastic and worked us out a great deal so we did have a great experience. The gals at the front desk did a good job of looking up as we came in, acknowledging us and getting us to someone and /or told them we were there and offered water or coffee. What ever happened with the new change of management / ownership is definitely on the right track. I would go so far as to say since we were past disgruntled ex customers, there are probably others; so if so do yourself a favor and give then another try becasue this is a NEW VICTORY TOYOTA IN CANTON -- where something different is going on.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

great service from Kevin & Cat, service department

by from Canton Mi |

I will never go to another dealership.. I love this place they always make you feel welcome..From everyone that I had the pleasure of working with and even the people I didn't work with....Great place.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I wasn't planning to buy a car:

by from Canton, Michigan |

Great experience. Walked in not expecting to buy a car, came out with a new car after trade-in! Kevin is a great salesperson, very friendly and down to earth.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Victory Toyota Canton responded to this review

February 17, 2015

Thank you for the kind words and feedback, szhen! We are so happy you enjoyed your experience. We look forward to seeing you again!


5.0 out of 5.0

GreAT Friendly Service

by from Canton , Michigan |

By Far The Best experience Ive had when it comes to Purchasing a Car from A Dealership. As Soon as you walk in your greeted with nothing but open arms and Kind employees LEFT AND Right. Words can't describe How easy and Pleased i was When it came to Delivering My Car. You have to honestly go And Experience For yourself . My Sales Person was Deborah Lee (Just FANTASTIC) . She Made The Dealership Feel Like Home. Oh and They Have an Cafe and Lounge area Thats Really Nice as Well .. ITS A MUST GO MY NEW CAR : 09 g6 GXP / White

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Toyota Canton responded to this review

February 12, 2015

Hi, AJ! Thank you for the kind words and feedback. This is exactly how we want our customers to feel when working with us. We look forward to seeing you again!


5.0 out of 5.0

Excellent service! Will go the extra mile for you!

by from Dearborn mi |

I have had the pleasure of doing business with Victory Toyota for 3 years now! I am currently financing a highlander and purchased a Camry from 3 years earlier! Let me tell you that this dealer is in the top! My credit is not the best but they bent over backwards with the banks and got me financed. They genuinely strive for customer satisfaction and comfort! You do not feel intimidated or belittled when talking to the sales people. I had the pleasure of working with Deborah, James, And brandon. they all treated me like a person and not like a business transaction which is why I am a return customer. The auto shop is great too! I do my work with Lorne and he is amazing as well. With his funny humor, understanding nature he will go above and beyond to insure you are satisfied as well! I highly recommend this dealer for all your toyota needs! Thank you victory toyota!!! The only reason I have 4 stars for the buying process is because it was extremely difficult to get financing for someone establishing credit. But they made it happen when other dealers couldn't!

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Victory Toyota Canton responded to this review

January 14, 2015

Hi, Brigitte: Thank you for the kind words and feedback! It is loyal customers like you that create such a strong family atmosphere at our dealership. We look forward to seeing you again!


1.0 out of 5.0

Appointments are not honored

by from Ann Arbor michigan |

Please let your customers know in advance that you can not honor an appointment time! I waited over 30 minutes only to told the department was behind and I would not be able to be serviced in a timely fashion (approx 3 hours for routine maintenance). I was then told Saturdays are always like this and recommended I make an appointment during the week! Thanks for the heads up and great customer service!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent customer service

by from Brownstown,mi |

At victory toyota in canton customer service was excellent ,from sales to management services was excellent..thanks Debbie,Jennifer and Cathy for your hard work .you guys were wonderful and very helpful.when. We step in. To your dealership you were. All very accommodating,our experience with you all was wonderful, again thank you . Your efforts are commendable, again thank you!

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Professional and willing to

by from Canton, MI |

My wife and I have been looking for a new reliable car for sometime now. I recently worked with Holly Bolton and she made everything about our experience of our purchase very pleasant. She was very professional, knowledgable and very nice to work with. I would highly recommend working with her; if your in the market for a new car. Thanks Holly from Victory Toyota canton. You will have our business again in the future!!!

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Friendly staff

by from Ypsilanti, MI |

Just wanted to make note of the friendly staff @ Victory Toyota, the young lady on the phone Taylor was very knowledgable and friendly. Looking forward to the rest of my experience. Jenny A

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Buying Process
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Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great customer service

by from Britton, MI |

Just a quick note to let you know that the friendly service I received from Taylor Shaffer from the Canton Toyota store was very helpful. I had called to get some general information and she was very friendly, knowledgeable and helpful. It was a very pleasant experience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Ypsilanti, Michigan |

I took my car for service and oil-change, and also to shop for a new car, and I was satisfied with the service. Very friendly people, especially Deborah Lee. I am still hoping to get financing for my next dream car - the corolla 2014! at the rate affordable to me.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 36 reviews)