Carousel Motors

809 Hwy 1, Iowa City, IA 52244

New 888-706-3968 New 888-706-3968
Used 888-706-3959 Used 888-706-3959
Service 888-712-6098 Service 888-712-6098

#1 On Highway 1


Average Ratings

4.5 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 116 reviews
1.0 out of 5.0

Poor service

by from Iowa City |

After having a light bulb changed, engine light came on; back to Mazda, charged 130 $ for a small PVC pipe that failed 4 months later.Found out that the wrong part was replaced. Now trying in vain to get a refund.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Bought new car

by from Iowa City, Iowa |

Made buying new car pleasant process. Excellent service, knowledgeable sales people. Recommend to my friends!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Centered Service

by from LeClaire, IA |

I highly recommend Nick Stessman at Carousel Motors. We have bought a Mazda CX-5 and an Audi A6 this year from Nick. Excellent Customer Service. Great Listening skills. We live in the Quad Cities. Carousel Motors is worth the extra mile as they go the extra mile. The service Department for the Audi is outstanding. The Mazda has not had to be serviced yet. Ask for Nick Stessman. You can't go wrong!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service and Car Buying Process

by from Iowa City, IA |

We bought a Mazda CX5. Patrick Quinn provided us with the best possible car buying experience at Carousel Motors in Iowa City. We highly recommend him because of his excellent customer service and professionalism.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easiest Lease Ever

by from Fairfield, Iowa |

Wonderful service. Both Zachary my Sales Representative and Harvey in Finance were well informed and exceedingly helpful. It's been the easiest new car lease ever!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Car Buying Experience Ever

by from Solon, IA |

My wife and I went to Carousel Motors to look at a used Mercedes and left with a new 2016 Mercedes instead. Patrick Quinn, our host, did not come across as a salesman but as someone who wanted to help us find the right vehicle. We can not say enough nice things about Patrick, he was very patient and worked to get a vehicle we were happy with. My wife is the worlds worst when it comes to buying a car, she has always hated the experience, but not this time. She was more enthusiastic than I and had Patrick roll out several cars to test drive. All in all a very good experience and one that will bring us back in the spring when it is time for my wife to get her new car.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

owner

by from cedar rapids,iowa |

Very professional . excellent service good follow through

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ms. Lisa Lammer

by from Kalona, IA |

Nick went above and beyond. Intellegent and kind gentleman.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Tom is the most knowledgeable MB salesman I know.

by from Centra,l Iowa |

I told Tom what I wanted and he came through. The listing on the internet helped too.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful and helpful atmosphere

by from Iowa City, IA |

My wife and I were very happy with the attention and time Patrick Quinn provided to us purchasing our new Mercedes Benz 2016 E Class Sedan and we highly recommend him.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 116 reviews)