Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
20 out of 23 people recommended this dealer.
By writing a dealer review you can provide valuable insights to other customers.
by Automobile Enthusiaist
Recently purchased a 2007 Lexus ES350 with the Luxury package from this dealership. I just want to stress that the entire experience was eye-opening and refreshing from the moment I entered the building. The Sales Consultant presented all the paperwork on the vehicles Carfax history, Owners manuals, books, and both keys. He took his time going over the features and functionality of the car during the test drive and inspection, which made my wife and I feel like we were purchasing a brand new 50K vehicle. After deciding to purchase we were then introduced to John who was very fast and accurate in the handling of our financing at a acceptable rate for a used car, he also presented us with value based options that made sense, primarily the 3yr/36k warranty from Lexus and wheel/tire coverage's. While the vehicle was being prepped for delivery GM - Pete introduced himself and thanked us for our business putting the finishing touch on our vehicle purchase with a Lexus Coffee Mug. Lastly Paul made sure the vehicle had the correct license plate bracket installed as it was missing from the front bumper. My Wife and I departed with a very clean and well maintained vehicle that was obtained at a fair price. After having driven the car for 4 days my wife is very happy with the ride and handling, and I have peace of mind knowing I have a low maintenance vehicle with a warranty directly from Lexus. In contrast the dealership I had been to prior to coming here was pushy, didn't want to disclose critical information to allow me the customer to make a sound financial decision. Thank You Lexus of Merriville Sincerely, Rasheed and Letitia