Barton Birks Chevrolet Cadillac

Barton Birks Chevrolet Cadillac

800 Auto Park Place, Newburgh, NY 12550

New 877-477-8018
Used 888-866-4129
Service 888-209-8622

UNDER THE FLAG IN THE NEWBURGH AUTO PARK

Average Ratings

4.9 out of 5.0
63 out of 64 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 65 reviews

Featured Review

5.0 out of 5.0

Happy Customer!

by from Wappingers falls, ny |

My husband and I weren't planning on buying a car just yet. But we found one we fell in love with and our sales rep Blake made the process fun and painless! It was a great experience and I highly recommend anyone looking to buy to go see him. A very warm and friendly atmosphere overall at Barton Birks.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Barton Birks Chevrolet Cadillac responded to this review

March 10, 2014

Thank you for your kind words...it is a great achievement for us when a customer is compelled to comment on our service...Jay Barton

5.0 out of 5.0

The best sales and service in the business.

by from Pine Bush New York |

The best sales and service in the business. Everyone at the dealership are always ready to assist and help the customers in anyway they can.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Repairs

by from Newburgh, NY |

Pleasant and friendly. Still waiting for recall parts to come in to fix car, I have my car to use until then.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Barton Birks is amazing!

by from Newburgh, NY |

Dennis is always great to help diagnose what is wrong with my car and fix it as soon as possible. He is always willing to get me in to get my car fixed even on short notice. My family has been buying cars from Barton Birks since the 1980s, and I wouldn't buy a car from anywhere else.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Welcoming & Competent Sales & Service Staff

by from Cornwall, NY |

Greeter and sales staff personable and available for assistance without adding undue pressure to purchase. Good people make your organization.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Financial / buying experience

by from Newburgh, ny |

Electronic check policy doesn't facilitate smooth or timely transaction. Inconvenience to the customer. Should be accepted, at least from reliable banks (ie USAA). It's 2014.. Get with the times and your competitors.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sales and service , "Great"

by from New Windsor, N.Y. |

It is the third time we have purchased a vehicle from BartonBirks(total of 5 vehicles) and we were treated very well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent customer service, competent and friendly

by from Newburgh, ny |

Our experience at Barton Birks has always been pleasant and positive. The service department team is polite, competent and friendly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Sales-Great Service-Great Body Shop

by from Walker Valley NY |

Great experience purchasing my second car from Barton Birks. Always a pleasure from purchasing to service to body work. They've been in business a long time and one can tell why. It's nice when people remember your name!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

First service on new car

by from Newburgh, Ny |

This was my first time using your service department. I was pleased at how pleasant every one was, the speed of your service, and the pleasant waiting area.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GReat service and treatment.

by from Cornwall on HUdson, NY |

I was pleased that the work (ignition recall) was performed in the amount of time I was told. Everyone was personable.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 65 reviews)