Ernie Von Schledorn Ford

Ernie Von Schledorn Ford

700 East Ave, Lomira, WI 53048

New 888-492-7401
Used 888-863-0226
Service 888-450-3504

"Who do you know...Wants to buy a car?"

Average Ratings

4.5 out of 5.0
28 out of 31 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 31 reviews

Featured Review

5.0 out of 5.0

Purchasing of my new toy!!!

by from Sunny South Florida |

After 6 months of internet searching,I came across a newly posted ad located in Wisconsin on a Tues evening. Spoke with salesman at dealership wanting to comfirm my interest in looking at the car with a purchase of a airline ticket for the coming Mon. (my three days off work). They said absoultely not. A BIG DISAPOINTMENT!! So now not only did I have to purchase the next day airfare rates and lose 3 days of pay, to see this little car, I knew I had to do just that. The wonderful salesman Bob West had gone over the car with me on the phone from head to toe for at least a hour, answering all my questons taking his time with me, back an forth with many calls. He even made arrangements for my pick up at the airport which was 1 hour away. So the next morning 5am off I went. Arriving at the dealership an seeing my car in exactly the beauty and condition I was told was remarkable. I was shocked, never mislead in any way. At my request he put my car on the lift for my inspection,twice. He went over my car with me with a fine tooth comb, never a question he didnt answer or find the answer thru their experienced techs. Let me tell you I have never purchased a car with such a pleasant experience like this...the next day all the paperwork process went smooth, made arrangements for a 1250 mile transport of my car back to Fla. After that he even set up with my driver for us to do a little bit of site seeing in the cheesehead country before arriving back at the airport to return home. What a wonderful and pleasant experience I had in the purchase of this car. They say a satisfied customer is a repeat customer!! That truly stands with this dealership Ernie von Schledron in Lomira Wisconsin--Thank-you Bob West. Well my little car arrived yesterday...just as flawless as when I purchased her. And now the smiles continue.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

3.0 out of 5.0

PUSHY SALESMEN

by from Lomira, WI |

I WAS A LITTLE DISAPPOINTED WHEN WE WERE INFORMED UP FRONT THE VEHICLE COULD USE A FRONT END ALIGNMENT AND WHEN WE TOOK IT IN FOUND OUT THE TIE ROD WAS SHOT ALSO. THIS WAS A REPAIR WE DIDN'T NEED AFTER JUST PURCHASING THE VEHICLE. HAD IT NOT BEEN FOR MY HUSBAND, I WOULD HAVE WALKED AWAY FROM THIS PURCHASE. I FELT PRESSURED AND DIDN'T APPRECIATE THAT FEELING.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

ford f450

by from kiel wi |

I was looking for a truck found the F 450 on the web went looked at the truck. Took the truck for a test drive there was something was not right the truck lost power had no pick up. When we got back to the dealer ship they took in the shop they told me that one of the injectors was stuck and the truck was fine. I did buy the truck that day. A couple days later i was having the same problem with the truck i took the truck back to have them look at it they told me that there could not be a problem with the truck there were no foult codes on it. Later that day i hooked my camper to the truck and had no lights on the camper working and at that time the dealer i bought the truck from had called me and i told him how i went out to there shop and got no ancer of what the problem may be he was going to look in to it and get back to me i am still waiting its been a month but they got my money

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Good and timely sevice. A nice experiance.

by from Oak Creek, Wi. |

The people were friendly, courteous and helpful. The work on my vehicle was well done and in a timely manner. An enjoyable visit.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ernie Von Schledorn Ford responded to this review

July 1, 2014

Thanks Raymond for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Great Service

by from West Bend Wi. |

Our salesman Tom Swayer is one of the reason I keep coming back , he is great to work with and always tries to get me the best deal and dose what it takes to make the deal for the car I want

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Ernie Von Schledorn Ford responded to this review

July 1, 2014

Ronald, thank you for taking the time to share your feedback! I am very pleased to hear that Tom's consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Ernie Von Schledorn Ford. We cant wait to see you for your next servicing appointment. Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

service dept.

by from lomira, wi |

service dept was very thorough in regards to fusion repairs, did not charge for expected services (because of needed future repairs) pleasant personalities and in the 2 hrs time frame i was in waiting room, kept me updated on services being done and problems they were finding with my car

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ernie Von Schledorn Ford responded to this review

June 25, 2014

Robert, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that our Ernie Von Schledorn Ford service team were able to repair your car to your standards. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Great experience at Ernie Von Schledorn

by from Mayville |

Lenny, my salesmen is very knowledgable and did a great job being helpful during my delivery.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Ernie Von Schledorn Ford responded to this review

June 7, 2014

Amanda- We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Biff/Rose Kofnetka

by from Neenah, Wi |

Didn't pressure us to purchase. I asked to only be contacted via email which was granted/honored. Pleasant sales people. Liked joking somewhat.. Ie: down to earth. Was glad to deal with a different dealer other than John Bergstrom the Billionaire.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Ernie Von Schledorn Ford responded to this review

June 7, 2014

Harvey, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales excellence. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Great service, friendly staff, very clean facilities

by from Lomira, WI |

They met me at the price level I was comfortable with without all the back and forth bs, and I knew everyone was still making money without robbing me blind.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ernie Von Schledorn Ford responded to this review

May 21, 2014

Becka- Thank you for the positive review. We appreciate the positive feedback. We look forward to providing you another comforting experience again during your next visit. Please let us know what else we can do to accommodate you. Also, be sure to visit us on Facebook and on Twitter for the latest deals! Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Service

by from Lomira, WI |

The service department took the time to call and let me know what the problem was with my car and explained what would need to be done to fix it.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ernie Von Schledorn Ford responded to this review

May 6, 2014

Kelly-We thank you for the wonderful remarks. Our team looks forward to providing you with excellent services again in the future. Please let us know what else we can do to help in the future. Also, visit us on Facebook and on Twitter for the most up to date deals we have going on! Sincerely, Marvin Harris, General Sales Manager


5.0 out of 5.0

Beautiful facility, Turk was great to work with

by from Hartford, WI |

I am still in the process of buying a car. Turk is an excellent salesman and very informative. We couldn't come to an agreement on a price, but he's keeping an eye out for a car in my price range. I would recommend working with him and the Lomira EVS.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Ernie Von Schledorn Ford responded to this review

April 24, 2014

Rose- We appreciate the positive feedback. I'm glad to hear of your experience so far with our team. We look forward to closing out the deal once you're ready for that vehicle you've been looking for. Please let us know if you need further assistance down the road. Sincerely, Marvin Harris, General Sales Manager


(1-10 of 31 reviews)