Dick Wright Ford

Dick Wright Ford

5204 Main St, Franklin, VT 05457

New 888-717-1243
Used 888-722-8918
Service 855-226-0295

Award Winning Customer Service And We Save YOU More~

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-3 of 3 reviews
1.0 out of 5.0

No Response!

by from Essex, VT |

I contacted this dealership via cars.com to inquire about a listed vehicle. I received a confirmation email from cars.com that my request was forwarded to the dealer but never received any communication from this dealer. I can't imagine they sell many vehicles with customer service like this.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Dick Wright Ford responded to this review

February 4, 2014

My sincere apologies for you not getting the desired response from us. I have personally checked on this case. I have not seen any response from a cars with the location of Essex, Vermont. I am not sure where your case is as all of our request have been followed up with. With in 24 hours. If for some reason your case was not I am going to spend some time seeking what went wrong. Again we at Dick Wright Ford strive to insure every customer is taken care of. We would like to make this right. Please feel free to email us or contact us for a resolution that we hope you are satisfied with Kind Regards, Megan Vaillancourt Jason Vaillancourt 888-703-8035


5.0 out of 5.0

Number One In Custome Service

by from St. Albans, VT |

I went to 6 other dealerships. As soon as I walked in Dick Wrights I new it was different. I walked out saving over a 1000.00 compared to other dealerships. Won't ever go any where else. There mission was to give me a vehicle I loved at a price I would love. And they did that!!! New Dick Wright Ford Fan!! Joe

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Old fashion family business

by from E Fairfield VT |

The best family service in all departments. Top of the line sales staff and mechanics.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)