Arrow Hyundai

Arrow Hyundai

10611 W Arthur Ave, West Allis, WI 53227

New 866-751-7937
Used 877-225-7939
Service 888-343-5735

OUR PRICE HITS THE MARK!

Average Ratings

4.3 out of 5.0
21 out of 25 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 26 reviews

Featured Review

5.0 out of 5.0

New car purchase/lease

by from Glendale WI |

Working with Colleen at Arrow Hyundai was one of the most pleasant car buying experiences I have had in a long time. Her professionalism and knowledge of the Hyundai Line was exceptional. My purchase vs lease options were spelled out clearly and I chose to go with a 3 year lease on a 2014 Santa Fe Sport. A great car from a great dealership.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Very well run dealership. 5 ***** To all employees

by from Elkhorn,Wi |

Excellent customer service. Clear no-nonsense pricing/payment options. They had their staff bring each model of Elantra out for our daughter to check out to see what she might be interested in. They let her test drive each one and explained all facets of each car to her. They answered all of her questions and made her very first car purchase a pleasant one. Thank you to all Arrow staff that helped her and made her and her parents very happy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Won't sell a car at advertised price. "Too rare"

by from Milwaukee, WI |

This dealership would not honor advertised pricing. Upon inquiry, they said they wouldn't sell the car because it was rare. The dealership has a great bait and switch program, enticing customers of a promise of "no service/doc fee", and then refusing to sell a car. The owner/principal, MJ, would not return calls to answer for his dealership either. Caveat emptor.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Unethical Indeed

by from West Allis, WI |

We had positive experiences with this West Allis dealership consistently for a couple of years. We then were quoted a price on a new 2014 Accent. When we arrived, the price changed. We voiced our concern and were given no suitable answer. When I returned the following week for a car wash, the gentleman was very short and rude to me when I asked if everything was ok. It had been 10 minutes and it typically takes just a few minutes. Then another gentleman pulled my car around and said the wash was broken. We as well may be going elsewhere for our oil changes. Very disappointing. Customer service is #2 there. Making money is #1.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Experience

by from West Bend, WI |

This was the best buying experience for a new car that we have ever had. Our salesman Jamen Jackson was outstanding.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Service

by from Milwaukee, WI |

Jamen (our salesperson) was very helpful and informative.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car purchase/lease

by from Glendale WI |

Working with Colleen at Arrow Hyundai was one of the most pleasant car buying experiences I have had in a long time. Her professionalism and knowledge of the Hyundai Line was exceptional. My purchase vs lease options were spelled out clearly and I chose to go with a 3 year lease on a 2014 Santa Fe Sport. A great car from a great dealership.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Knowledgeable Staff

by from Milwaukee, WI |

Staff was friendly and informative about the used vehicle I was looking at.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional Service

by from Milwaukee, WI |

Very informative & descriptive. I have to make sure I purchase my next vehicle from this guy!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Milwaukee, WI |

Polite, informative service, low pressure. Good dealership.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Continued Excellence

by from New Berlin, WI |

Excellent customer service. Excellent buying process. Excellent facilities.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 26 reviews)