Heiser Chevrolet

Heiser Chevrolet

10200 W. Arthur Ave., West Allis, WI 53227

New 888-268-8092
Used 888-268-7315
Service 888-269-0702

"Anything's Possible"

Average Ratings

4.8 out of 5.0
202 out of 211 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 211 reviews

Featured Review

5.0 out of 5.0

A Very Postive Review

by from Oak Creek, WI |

Brian and his whole staff are very welcoming and friendly from the time you step through the door. When I bought my car, Dave went through the workings of the car with me. That was so nice! I would not hesitate to shop again at Heiser in West Allis.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Heiser Chevrolet responded to this review

December 26, 2013

Thank you for your kind words & feedback. It was a pleasure meeting you. We value you as a customer and strive to make sure every experience you have with Heiser is a positive one. Please come see us again in the future! Best Regards, Brian Crandall, General Manager, bcrandall@heiser.com.

5.0 out of 5.0

Best Car Salesman EVER!!

by from Milwaukee, WI |

I came into Heiser to look at a specific brand of used car, the brand which was not a specialty of Heiser. The car was admittedly not the nicest or best car out there. Greg humored me by letting me drive it and told me honestly that I could do way better. He showed me some of the new car options I could get that were similar in size and functionality, at a lower price. He was really helpful and funny. No pressure. No haggling. Just honest. I would definitely recommend him to anyone looking for a car. Bonus...his nickname is Fancy Pants.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

100% recommend!

by from South Milwaukee Wi |

I worked with Greg Koss and he was fantastic! He put me in my dream car and I can't thank him enough! He worked hard to get me what I wanted which wa a brand new Camaro!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service & Great Communication

by from New Berlin, WI |

I had the pleasure of working with Greg Koss. He has been in auto sales for many years and understands the sales process needs to be honest and up front but not in your face or aggressive. He shows you what you want, explains options, and then lets you decide on your decision.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Waukesha, WI |

I was very happy with the quality service I received here. Greg Koss was a resourceful salesman who really understood what I was looking for. He took the time to answer all my questions and really give his honest opinions of what he felt would fit my needs. I bought a Chevy equinox and love it. The process was easy and I am satisfied. I would recommend people to this dealership.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Leasing for the first time.

by from West Allis, WI |

Brian and the staff are a welcome addition to buying or leasing a car. Brian spent time walking us through the process and explained everything. We will definitely be back at this location to do more business. We are very satisfied. Thanks again for your help.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Silverado Z71

by from Grafton, WI |

Greg Koss went out of his way to locate the specific vehicle I was looking for. This, I'm sure is no easy task for a model at the end of it's production year. I am extremely satisfied with my truck, the staff assistance and their attention to my needs and wants. They were helpful and well informed of the services offered through the dealership and manufacturer. Looking for a used truck and ended up with a new for less. It is more than I expected.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Takes great care of customers!

by from West Allis, WI |

Both the salesman and the manager were very attentive to our needs. They helped us find a great car for a great price.

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Customer Service
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Equinox

by from New Berlin, WI |

We bought our new 2014 Equinox from Heiser and worked with Greg Koss. We got excellent service. We wanted certain things and a specific color so it was tricky to find one but they did not stop and found exactly one with all we wanted. It all worked out great!

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Equinox lease

by from Milwaukee, WI |

This was the best new vehicle experience I have ever had. Everyone was very friendly, made me feel like family. The staff was very knowledgable and helpful. I would definitely recommend this dealership.

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Customer Service
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent experience, top quality used car

by from Oak Creek, WI |

George Kroening is a very comfortable salesman to work with, and the whole Heiser team presents a great vehicle to purchase. The used vehicle we purchased was well reconditioned by Heiser before it hit their lot, so we did not have to worry about lube/oil change/oil filter, tires, lights, belts, safety features, or cleanliness of the vehicle. The price was excellent. And we know we have a solid, safe, comfortable car which can serve us for years. George was great listening to our needs and concerns, giving us time to have a thorough test drive, walking us through all of the paper work, showing us in a pleasant and casual way all of the services and people Heiser has for us, and making sure every detail of the car was just right for us. George is a great salesman to work with, Heiser has quality cars to sell, and they stand behind their product to make sure the customer is satisfied. Thank you George and Heiser for the car we are now enjoying.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


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