Rock County Honda

Rock County Honda

3636 E Milwaukee St, Janesville, WI 53546

New 877-297-0950
Used 877-497-5401
Service 866-540-0456

Your Janesville Wisconsin Honda Dealer...Nobody treats you better!

Average Ratings

4.7 out of 5.0
81 out of 82 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 82 reviews

Featured Review

5.0 out of 5.0

Excellent experience

by from Appleton, WI |

My husband and I are were looking to purchase a used vehicle. We worked with salesman Tim Thompson and Kirby, the finance guy. Tim was honest, straight forward, and answered all my questions directly. There were no pushy sales tactics, no attempts to bait-and-switch (we had a vehicle in mind when we went there), and no pressure to make a quick decision. They gave me a fair price on my trade in, and the financing rate they offered was much lower than I expected. Tim went above and beyond my expectations when he had some extra maintenance done on the vehicle I purchased and even topped off the gas tank before we left the lot. Overall it was a great experience and I would recommend this dealership (and specifically Tim & Kirby) to others.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Car Service

by from Janesville, WI |

Attention to car's needs. Kept in contact as service was done. Know what is next to come with the car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rock County Honda

by from Janesville Wi. |

Always get in on time, coffee to drink while I wait. Service done right, give good explanations of service needed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Service

by from Janesville, WI |

efficient, courteous and prompt service. Although service shop was under some reconstruction at the time, my service request was handle without any problems or inconviences

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

January 18, 2015

Steven, thanks so much for your kind words about our service center! We strive to provide an elite level of customer service for all of our guests (regardless of construction quirks), and it's great to hear that you experienced this commitment and appreciated it. If you need anything further, please don't hesitate to reach out to us again! Best, Richard Stockwell | President of Rock County Honda | rstockwell@rockcountyhonda.com


5.0 out of 5.0

Great Experience

by from Janesville, WI |

I was greeted right away by my first name. Which is a very BIG plus when a long time customer such as myself walks into your business. And the service was also fast even though it was New Year's Eve. I also like the fact that it is always explained to me exactly what was done, what is still ok, and what repairs might have to be done in the near future. Thank you.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

January 6, 2015

Thanks for your awesome review, Cheryl! I'm very happy to hear that our staff was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


5.0 out of 5.0

Collision Repair

by from Janesville, WI |

the service was quick and done perfectly. We dropped the car off, they called as soon as it was ready and even took care of the airbag recall while they had the car there. We were very impressed with their professionalism and excellent customer service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

January 4, 2015

Thanks Julie for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


5.0 out of 5.0

Great service on collision repair

by from Janesville Wisconsin |

the service was quick and done perfectly. We dropped the car off, they called as soon as it was ready and even took care of the airbag recall while they had the car there. We were very impressed with their professionalism and excellent customer service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Janesville, WI |

Professional courtesy and timely responses to inquiries. Willingness of the service coordinator to check into options to save me money.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

December 16, 2014

Thank you for your review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


5.0 out of 5.0

Great service, friendly atmosphere and clean.

by from Janesville, WI |

Your service department took the care in immediately on my appointment time and were very efficient, fast and thorough! We love our Honda CR-V and think the world of Tim Thompson, our salesman, who helped us decide to lease.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

December 13, 2014

Cecil, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. We will be sure to pass along your compliments to Tim. Thanks for taking the time to write the review. It really matters to our dealership! Best regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


4.0 out of 5.0

Excellent technicians and great customer service

by from Janesville, WI |

Rock County Honda is my preferred Honda service choice. The only thing about my recent visit that wasn't 5-star worthy was the cold and unfriendly waiting area. I was very happy to see the carafe of coffee finally arrive, though. :-)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

November 26, 2014

Thanks so much Vicki for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


5.0 out of 5.0

Oil change, tire rotation, & systems check

by from Beloit, Wisc. |

Setting construction of the normal service entrance aside, the service provided was very acceptable. They have always met my expectations.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rock County Honda responded to this review

November 18, 2014

Daniel, thank you for your kind words about our team! We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you taking the time to leave a review. Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


(1-10 of 82 reviews)